Key Responsibilities:

• Focusing on improving productivity and quality recruitment

• Organize recruitment activities to improve agency mixed

• Conduct agency meeting and training

• Conduct 1:1 with leaders for performance review and actions to be taken to improve performance

• Monitoring and tracking agency sales on daily/weekly/monthly basic

• Provides solutions to agency and monitoring on queries reply

• Perform checking and transmission of agency documents to HQ within timeline (e.g. ROP appeal, AOM, LAB, new agent contract, transfer of policy, change of bank account etc).

• Build strong rapport with agencies

• Assist and support at various agency events/activities (BOP/Roadshow/Training).

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.

• At least 4 year(s) of working experience in the related field is required for this position.

• Preferably good in excel and power point

• Full-Time position(s) available.

• Position is based Butterworth

About Us

PhotonPay is a leading financial technology platform headquartered in Hong Kong, empowering modern businesses to grow beyond borders. Leveraging a robust global payments and banking infrastructure, we provide an all-in-one platform for businesses of all sizes to accept payments, move money globally, and simplify financial operations. Founded in 2015, our mission is to connect entrepreneurs, business builders, makers, and creators with global opportunities. Today, PhotonPay operates across Asia-Pacific, Europe, and North America, with a growing presence in Southeast Asia.

The Role

We are looking for a dedicated Customer Service Specialist to join our expanding team in Malaysia. As the voice of PhotonPay and a key contributor to customer satisfaction, you will serve as the primary point of contact for clients across the region. You will resolve inquiries related to our cross-border payment products, troubleshoot issues, and gather valuable insights to help shape the future of our platform. Your insights will directly contribute to enhancing our product experience and service quality.

Working Schedule

This role operates on a rotating shift basis to provide continuous support to customers across different time zones. Shifts include morning, mid, and night shifts, as well as weekends and public holidays. Specific shift schedules will be discussed during the interview process.

Key Responsibilities

• Serve as the first line of support by promptly and professionally responding to customer inquiries and resolving issues related to our cross-border payment products in both English and Mandarin.
• Guide customers on optimal product usage, helping them navigate our platform effectively through clear bilingual communication.
• Actively listen to and understand customer needs by collecting, analyzing, and communicating feedback and suggestions to relevant internal teams to drive product improvement.
• Contribute to continuous service improvement by tracking service timeliness, summarizing customer cases, and assisting in the development and maintenance of our knowledge base.
• Regularly share insights from typical customer service cases with the team to foster collective growth.

Qualifications

• Bachelor’s degree or equivalent.
• At least 1 year of customer service experience; outstanding fresh graduates with strong communication skills are also encouraged to apply.
• Professional proficiency in English, any other language skills (such as Mandarin) is a plus.
• Strong interest in the cross-border e-commerce or payment industry; prior experience in a related field is highly preferred.
• Excellent communication and interpersonal skills, with the ability to explain complex information clearly and concisely in a bilingual environment.
• A patient, enthusiastic, and customer-centric approach, with a calm demeanor when handling customer challenges.
• Strong problem-solving skills, learning agility, and a results-driven mindset. A proactive, detail-oriented, and responsible work ethic is essential.

The Corporate Communications Executive supports the company’s external communications, media engagement, and corporate storytelling efforts.

This is an execution-driven role for someone who can independently drive day-to-day communications work while aligning closely with senior leadership on messaging direction. You will be responsible for developing press materials, managing media interactions, supporting corporate narrative development, and maintaining owned channels.

Narrative Development & Corporate Messaging

• Translate business updates, milestones, and data into clear, structured narratives across press materials, LinkedIn, reports, and award submissions.
• Draft and refine corporate messaging to ensure consistency across external communications.
• Develop award submissions, including structuring narratives and articulating impact and differentiation.
• Ensure communications materials are accurate, well-substantiated, and aligned with company positioning.
• Flag potential inconsistencies or sensitivities in messaging for discussion with senior stakeholders.

Media Relations & Press Materials

• Develop first drafts of press releases, media statements, pitches, and talking points with minimal supervision.
• Liaise directly with journalists for pitching, follow-ups, and clarifications.
• Support and coordinate responses to media enquiries, ensuring alignment with approved messaging.
• Maintain and strengthen media contact relationships.

Owned Channels & Content Management

• Manage the company’s LinkedIn presence, including content planning, copywriting, and publishing.
• Adapt messaging for different audiences while maintaining brand consistency.
• Track content performance and identify opportunities to improve engagement.

Impact Reports & Strategic Storytelling

• Coordinate with internal stakeholders to gather data and insights for impact and stakeholder reports.
• Draft and structure written reports, ensuring clarity, narrative flow, and data accuracy.
• Translate quantitative data into accessible, audience-appropriate content.

Media Monitoring & Reporting

• Conduct ongoing media monitoring and track relevant industry and competitor coverage.
• Prepare structured summaries and highlight key developments for internal stakeholders.

• Maintain documentation and tracking of communications activities.

Cross-Functional Collaboration

• Work closely with business teams to gather accurate inputs and clarify messaging.

Support communications projects across departments as required.

Requirements

• Fresh graduate or up to 1 - 2 years of experience in strategic communications, public relations, journalism, or corporate communications.
• Strong writing skills and attention to detail
• Comfortable working with data and translating it into clear language
• Organized and able to manage multiple small tasks at once
• Proactive, curious, and willing to learn
• Basic understanding of social media and digital content

Benefits

PERKS YOU’LL GET TO ENJOY WHILE WORKING HERE!

• Medical and Life insurance.
• A wide range of health benefits - including optical, dental, and physiotherapy.
• Opportunities for continuous and rapid growth as well as skills enhancement.
• Collaboration with a talented and youthful team that makes the work and learning a lot more fulfilling and fun.
• And a well stocked pantry!

• To formulate and implement effective strategies to build and maintain meaningful digital connections with existing customers and potential clients.

• Create compelling graphics and visual content for the company's social media platforms and marketing materials.

• Design and produce high-quality printed marketing materials, including brochures, flyers, and product catalogs.

• Supervise and coordinate on-site residential staff, including security personnel and gardeners, ensuring smooth daily operations.

• Execute additional duties and special projects as assigned, showing flexibility and a proactive approach to evolving business needs.

Requirements:

• Possess Bachelor's Degree in Marketing, Multimedia or equivalent

• Proficiency in digital marketing tools, including social media and website management.

• Knowledge and experience in marketing communication, advertising and content creation.

• Experience in using graphic designing tools (such as Canva and Photoshop) will be an added advantage.

• Strong proficiency in English and Chinese, as well as excellent written and verbal communication skills, are essential for producing clear and engaging content.

• Fresh graduates are encourage to apply.

• Salary is negotiable

Showroom Location: Gurney Paragon

Work Hours: By shift

Salary: Commission Based

Vehicle Brand: DENZA

Candidate Requirements: -

• Experience and currently working in automotive sales industry is highly preferred

• Aggressive in sourcing for sales and customers to achieve monthly target

• Charismatic, resourceful, proactive, hardworking, target & commission-driven

• Pleasant personality with good negotiation and selling skills to close sales

• Self-disciplined in managing their time and work 

Job Description: -

• Sell EV cars can achieve monthly targets

• Demonstrate well vehicle features to customers and taking potential customers for a test drive

• Build relationship with customers and understand what they are looking for in a vehicle

• Coming up and practice sales tactic by negotiating prices and incentives with potential customers for vehicle purchase

• Attend to walk-in customers’ need and keep in touch with existing customers

• Provide positive sales experience (from initial point of contact until the end) and ensure customer is happy with service given and their purchase

• Promote latest promotions & send out invitations to customers for showroom event or product launch

• Expend network and customer outreach through the creative use of social media

KPA202603001

Company Overview

REN Wellness Retreat (by ERMS Berhad - a subsidiary of IJM Land), is a one-of-a-kind integrated Hospitality, Health and Wellness destination anchored Traditional & Complementary Medicine aspiring to enrich people’s lives in every way. REN aims to provide a luxurious nurturing haven for all, from Business Travelers to Holiday Makers, Athletes and Families.

Job Responsibilities

• Answer incoming calls promptly and professionally, following the company’s telephone etiquette

• Assist with various resident requests such as arranging transportation, booking reservations, and providing information about wellness services and facilities

• Attend to calls to address/resolve resident complaints or issues promptly and effectively

• Maintain accurate call records of resident requests, maintenance issues, and other relevant information

• Respond to emergency situations as needed, including coordinating with emergency services and communicating with residents

• Provide residents with updates and information regarding property events, policies, and changes

Requirements

• At least SPM holder

• Minimum 1 - 2 years of working experiences, preferably from customer services background

• Good verbal and oral communication skills

• MUST be able to work on 24/7 rotational shifts, weekends and public holidays

• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across functions

• Ability to work collaboratively in a team and interface with various levels of the organization

Job Description
1. Product Introduction and Overall Integration (NPI / Transfer)
-Responsible for the overall integration and advancement of new products from customer design to pilot run and mass production.
-Serve as the integration contact for customers, frontend, backend, and testing
-Plan and confirm product roadmap, milestones, and risk plans.

2. Process Integration and Specification Definition (Process Integration)
-Integrate the full process across Frontend / Bumping / Backend / Testing

3. Issue Analysis and Problem Solving
-Act as the owner for cross-department issues, leading efforts on: Yield loss ,Parametric failures, Reliability failures and Customer complaints
-Communicate issue conclusions, risk assessments, and improvement plans with customers.

4. Customer Communication and Technical Interface (Customer Interface)
-Serve as the primary technical contact / product owner for customers.
Explain to customers about the Process changes (PCN / ECN); Process capability and mass production readiness; Issue investigations and conclusions
-Support customer audits, line reviews, and qualification reviews.

5. Mass Production Support
-Monitor mass production yield, cycle time (CT), OEE, and quality trends
-Drive yield improvement, cost optimization, and cycle time reduction
-Assist in process standardization and establishment of best practices
-Support production line emergencies and ramp-up

Job Requirements
1) Bachelor's degree in related engineering field, with at least 1 year of product engineering working experience in semiconductor industry. Fresh Graduate are encouraged to apply as well.
2) The above positions require proficiency in Mandarin, English, as the position involves frequent coordination and reporting to the Taiwan headquarters and Mandarin-speaking clients.

Our client Meng Kah Auto Parts Trading Sdn Bhd is seeking a Data Entry Staff (6-Month Contract in Puchong) to join their team!

Join our client and embark on a fulfilling career journey! This role offers an excellent opportunity to support the team by accurately entering, updating, and maintaining data in company systems and records. It is a perfect fit for candidates who are detail-oriented, enjoy working in a team, and are keen to learn and grow in a dynamic environment.

About Our Client

Meng Kah Auto Parts Trading Sdn Bhd is a leading distributor of motorcycle parts, accessories, and related products in Malaysia. With a strong presence in the local automotive industry, they are dedicated to providing reliable products, excellent service, and innovative solutions to meet customer needs.

What you'll be doing?

• Enter data: Accurately input data into Excel, internal systems, or databases.

• Update records: Maintain existing records with precision and care.

• Verify data: Ensure the accuracy and completeness of all data entries.

• Organise documents: Manage and file both digital and physical documents efficiently.

• Support administrative tasks: Assist with various data and documentation tasks as needed.

Who are they looking for?

• Basic education: Minimum SPM / Diploma or equivalent.

• Computer skills: Proficiency in Microsoft Excel and Word.

• Attention to detail: Ability to type accurately and focus on detail.

• Follow instructions: Capable of following instructions and meeting deadlines.

• Reliable: Responsible, organised, and dependable.

• No experience needed: Candidates with no prior experience are welcomed to apply.

Why should you consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Short-term contract with clear scope

• Exposure to real business operations

• Suitable for those seeking contract work

• Working hours: Monday to Friday, 9am - 6pm

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We welcome applications from all qualified candidates. Your skills and dedication are what matter most to us

Know someone who'd be perfect for this role? Share this role with them! (Click this link to share referral details via Email)

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