Role:
· Responsible for the maintenance and correction of products that have been sold
· Provide onsite corrective and preventive maintenance as well as other after-sales technical support solutions
· Interact with customers to provide information and procedures to address the inquiries, concerns and requests to their products and services
· Work outside of the company premises and must be able to work without any direct supervision
· Regular travel is frequent as need to handle in-house or off-site maintenance jobs
· Excellent analytical and problem-solving skills must be possessed by all engineers
· Must be familiar with all parts of the product as well as familiarity with electrical or mechanical procedures that may have effect on the products being purchased
· Support machine testing and skilfully apply welding techniques for related assembly and repair tasks.
· Must have excellent communication skills both written and verbal to relay the problem and solution to customers and management
Responsible:
· Perform hands-on assembly of sub-assemblies, parts, and machinery based on technical documentation using proper tools
· Conduct quality checks on own and team assemblies to ensure compliance with standards
· Troubleshoot, analyse, and resolve assembly errors, performing rework when necessary
· Handle heavy modules/equipment safely with appropriate tools and ergonomic practices
· Perform housekeeping, organize tools, and maintain work areas according to 5S and safety standards
· Support testing of machines and assemblies using available test equipment (e.g., force gauge, torque screwdriver, measuring tools)
· Collaborate with QA, R&D, and related departments to address issues and improve processes
· Ensure proper documentation of assembly work, testing, and parts handling (including returns of excess parts and RMA reporting)
· Participate in acceptance tests (IAT/FAT) and provide feedback on assembly improvements
· Assist in the development of SOPs and procedural documents as part of continuous improvement
· Responds to customer complaints
· Evaluates and resolves problems of the customer
· Assists in installing the equipment
· Analyses, inspects and reviews findings to determine the solution to the problem that the customer demands
· Offers customer training for the product
· Repairs, tests and maintains equipment
· Monitors performance of the product
· Maintains product manuals
· Provides customers with regular reports and feedback on their service requests
· Develops and maintains relations with customers
· Makes recommendations to maintenance technicians
· Offers feedback on product development, features and functions to our supplier / principals
· Candidate must have good communication skills, problems solving skills, analytical, leadership & positive attitude
· Must be able to work independently
· Required to work overtime, on-call and on weekend or public holidays as when needed
· Work in shifts or outside normal hours if required
Education Background
· Candidate must possess at least a Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree or equivalent of Mechatronics / Electrical & Electronics engineering or equivalent
Working Experience
· Have at least 1-2 years of related working experience in engineering field
· Fresh graduates are welcome to apply
Reasons Of Joining :
· You will have numerous opportunities to travel oversea and meeting new people to expand your network.
· You will have ample room to utilize your English & Mandarin language proficiency to demonstrate your strong communications skills.
· You will have many chances to exhibit your independence in completing tasks as well as collaborate with many talented people in a team project.
· You will have high probability to achieve career advancement by exhibiting exceptional leadership qualities, strong communications skills, effective interpersonal skills, excellent presentation skills, exemplary analytical mind & strong desire for success.
· Permanent position with career growth prospects.
Benefits
· 5 Working days per week
· Attractive Salary
· Revenue Based sale Commission And Annual Performance Bonus
· Overseas Trip For Training, Conferences And Other