Job Descriptions

Handling Enquiries & Feedback

• Attend to all clients/remisiers inquiries through various channel of communication (Call & WhatsApp)

• Maintain a strong understanding of the company's products, services, and policies to provide accurate and relevant information to clients.

• Responding promptly to client/remisiers inquiries and assessing their needs to achieve satisfaction.

• Highlight the issue by communicating to the right internal teams for their attention and resolution.

• Highlight the official complaint to complaint committees for attention and solution.

• Maintain accurate records of client’s interactions, technical issues, transactions, and feedback.  

Web and mobile apps support (Apexetrade, AsisEbroker and Google business, Apex Academy, Telegram channel, Facebook Messenger)

• Guide clients in using the trading platform web / mobile apps, including registration, account access, navigation, or functionality on the company's trading platform.

• Keep content updated and ensure everything functions properly at all times.

• Monitoring website performance and ensure the websites are always running smoothly and efficiently.

• Carry out user acceptance testing (UAT) for system enhancements when required.

Account Opening (COB / Manual) and Client Online Registration

• Follow up by contacting new and existing clients who have registered as a user of Apexetrade.

• Follow up on Client Online Onboarding (COB) applications, provide assistance where needed, and ensure the process is completed smoothly.

• Assist walk-in clients who are interested in opening an account

• To act as liaison party in collection of documents for new account opening (if any).

Activation of online account

• Verify clients’ CDS portfolios, activate their online access and inform clients accordingly via email.

Support of payment settlement in Apexetrade, M2E, and JomPAY

• Check and follow up with remisers and dealers on the payments.

• Email to the respective departments for receipting, set off and update limit.

Support in Wealth Management call back process

• Check and follow up with remisers and dealers on the payments.

• Email to the respective departments for receipting, set off and update limit.

Handling Scammer

• Gather as much information about the scammers through investigation.

• Submit all related information to Compliance team for them to report to SC.

Closing of account

• Review each client individually to determine whether they hold a single or multiple accounts and update the records accordingly.

AD-HOC

• Support marketing initiatives by promoting awareness of Apexetrade features and functions through roadshows.

• Assist in UAT environment (if necessary) to ensure when Go Live all the features are in order.

• Any additional tasks assigned by the Head of Department as needed.

Job Requirements

• Degree in any field

• Fresh graduates and entry-level applicants are encouraged to apply

• Prior experience in financial customer support will be an added advantage

• Basic knowledge of stockbroking

• Strong integrity and sense of accountability

• Excellent communication skills with a strong service mindset, Positive attitude and willingness to learn and Ability to multitask in a fast-paced environment

• Good command of spoken English; proficiency in multiple languages is an added advantage

• Ability to empathize with clients’ concerns and remain calm under pressure

• Strong problem-solving skills with a solution-oriented approach and High attention to detail

About Us:

StemLife Berhad is a leading provider of umbilical cord blood storage solutions and diagnostic services. We believe in the transformative power of stem cell technology. Our mission is to educate and empower parents about the importance of cord blood banking, ensuring a brighter future for families.

What We Offer:

• A fulfilling career contributing to the well-being of families.

• Potential earnings of up to RM10,000 - RM15,000 per month.

• Competitive base salary of RM3,000 to RM5,000, plus performance-based incentives.

• Car, mobile and travel allowance provided.

• Flexible working hours.

• A supportive and collaborative work environment.

• Comprehensive training and opportunities for professional development.

 Perks and benefits:

• Wellness Benefit - You'll have the opportunity to claim a fixed amount for various wellness benefits such as dental and optical coverage, gym, medical screenings, and more.

• Food & Beverage - We provide an abundance of beverages and an extensive selection of snacks, ensuring our team remains energized and focused throughout the day.

• Medical Plan - At StemLife, our employees are our top priority. That's why we provide comprehensive medical insurance coverage to ensure their well-being.

• Birthday Benefit - Employees can also take advantage of birthday leave to make their special day even more enjoyable.

• Wellness Club - Our Wellness Club is comprised of colleagues from various departments, all dedicated to organizing diverse engagement activities to foster stronger bonds.

• Umbilical Cord Blood Banking Programme - Our colleagues have the opportunity to benefit from our complimentary Umbilical Cord Blood and Cord Lining Banking Programme.

• Important Life Event Welfare - We prioritize supporting you through all of life's significant moments, whether they be joyful or challenging.

• Long Service Award - We honor the dedication and contributions of our long-serving colleagues by presenting them with a prestigious Long Service Award.

Job Description:

We seek passionate and motivated individuals to join our team as Sales Consultants. In this role, you will promote our cord blood storage and diagnostic services, establish relationships with healthcare professionals, and educate expectant parents about the benefits of our offerings. Ideal candidates will align with StemLife Berhad’s vision and be inspired by the impact they can make on families' lives.

Key Responsibilities:

• Conduct informative presentations to educate parents and healthcare professionals on our services.

• Partner with hospitals, clinics, obstetricians and nurses to obtain referrals.

• Address client inquiries and alleviate concerns about cord blood banking and diagnostics.

• Develop strategies to increase leads and sales in a competitive market.

• Collaborate with medical professionals to enhance services and streamline referral processes.

• Follow up effectively with leads and clients to nurture relationships and achieve sales targets.

Qualifications & Traits:

Must have

• Bachelor’s Degree or Diploma.

Good to have

• 1-3 years of sales experience.

• Relevant experience in healthcare, biotechnology, or service-oriented industries (e.g., pharmaceutical sales, wellness, aesthetics & retail pharmacy).

• Sales or customer service experience is preferred; strong passion for helping others is essential.

• Understanding of stem cell technology and regenerative medicine is a plus.

• Exceptional selling skill, communication and presentation skills, with the ability to work independently and as part of a team.

• A degree/background in Life Sciences, Biology, Nursing, or related courses will be an advantage.

How to Apply:

If you are passionate about making a significant difference in families' lives and resonate with StemLife Berhad's vision, please submit your application.

About the role

We are a leading distributor of specialty/industrial chemicals raw materials and related solutions to a diverse range of industries, office located at Kota Damansara.

What you'll be doing

• Manage order processing including planning and coordinating deliveries, generating sales order, delivery order, invoices, purchase order, purchase request etc. 

• Support procurement and logistics coordination with warehouse on clearance and documentation.

• Ensure accurate and timely stock GRN and costing update in the system.

• Maintain and keep up to date of inventory file, office records, files/documents, and internal documentation system.

• Liaise with forwarders, suppliers, customers and other stakeholders. 

• Maintain office supplies and ensure smooth office operations.

• Support sales team on sales coordination and administrative work.

• To prepare and to provide accurate report as required by the management.

• Perform any other duties as assigned from time to time by the HOD or Management

What we're looking for

1. Diploma / Degree in Business Administration, Marketing, or related field.

2. Fresh graduate is encouraged to apply.

3. Knowledge of import/export processes or Customs/SST procedures or ISO is a strong advantage.

4. Strong organizational skills and attention to detail.

5. Ability to manage multiple tasks simultaneously.

6. Proficient in Microsoft Office (Excel, Word)

What we offer

We are committed to providing a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits, including:

* Working Days: 5 days work

* Medical Insurance 

* Healthcare allowance (Medical check-up & vaccination)

*Wellness & Dental allowance

* Mobile phone and laptop are provided

* Attractive remuneration package and career advancement

*Annual increment & bonus

* Dynamic and open working environment

Role Overview

We are seeking an Assistant Application Engineer to join our growing team to support project implementation and technical operations. This role involves assisting in system setup, testing, and troubleshooting while working closely with the project team to ensure smooth execution. Candidates with relevant industry experience are encouraged to apply.

Job Requirements

• Diploma / Bachelor's Degree in Electrical /Electronic / Mechatronics /Computer / IT Engineering

• Fresh graduates are encouraged to apply

• Relevant certifications (e.g., Networking, AV Systems) are an added advantage

Job Responsibilities

• Less than 2 years of working experience in engineering, system integration, or a related field.

• Basic knowledge of AV system and Networking Fundamentals.

• Able to read and interpret technical drawings and schematics.

• Familiar with Microsoft Office (Word, Excel, Powerpoint) and AutoCad/Visio (Basic skill).

• Hands-on support for installation, configuration, testing and commissioning.

• Good communication and interpersonal skills.

• Ability to work independently and in a team.

• Willing to travel and work on-site when required.

• Possess own transport and valid driving license.

• Assist in system design, setup, and configuration for AV / control / display systems.

• Support project team during installation, testing, and commissioning works.

• Perform basic troubleshooting and resolve technical issues on-site or remotely.

• Prepare and maintain technical documentation

• Coordinate with internal teams, contractors, and clients for project execution

• Ensure all works are carried out in accordance with project specifications and standards

If you are interested, kindly email your latest resume to [email protected].

We are currently looking for talents to:
• Meeting allocated funding target
• Identify and recruit potential new dealers from area under your care
• Develop and manage the relationship of car dealers assigned to you
• Ensure documentation on all new loans sourced are complete
• Provide efficient and prompt service to Dealers and customers at all time
• Actively participate in all sales activities
• Cooperation and coordination with both external and internal customers
• Provide training to new all  recruits, as and when necessary
• Assist Sales Centre Head in identifying new sales area, as and when necessary
• Assist Sales Centre Head in planning and implementation sales strategies and activities, as and when necessary
• To carry out any other appropriate duties as deemed fit by Management at all times
• Adherence to sales compliance company's policy and direction.

Do you have what it takes? We are currently looking for talents who have :-
• Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Business Studies/Administration/Management, Commerce, Marketing or equivalent.
• Candidate with at least 1 year of working experience in auto loan sales/credit is preferable.
• Applicants must have own transport
• Strong selling and negotiation skills.
• Good communication and interpersonal skills
• Excellent in adaptability & execution skills
• Fresh Graduates or candidates with credit card / personal loan sales are welcome to apply

Summary

• Design and implement test procedures for testing products.

• Responsible for analyzing the product features, designing test parameters, creating customized quality checks, and writing up final test procedures for the technicians.

• In-depth knowledge of engineering and product design, a good eye for detail, and the ability to think out of the box.

• Top-level test engineer can create simple yet thorough quality-check procedures to ensure the peak performance of a product.

Job Responsibilities

• Meeting with the product design team to determine product testing parameters.

• Writing test plans and creating test cases for the product.

• Conducting quality assurance and designing performance tests using the new testing procedures.

• Troubleshooting any errors and streamlining the testing procedures.

• Writing up the final test procedures for the technicians and operators.

• Training and providing technical support when needed.

• Ensuring all tests and procedures meet company and industry ISO standard.

• Preparing test reports for management.

Authority

• To alert production to cease if BOM or Change Request Deliverables are not met.

• Provide Part registration, BOM and ECN for SAP data entry person to update.

• Reject FA sample or report from supplier if not complying with customer requirements, form fitting or Change Request Deliverables.

• Under circumstances where concession is applied to alert production HOD to cease until approval is received.

Job Requirement

• Diploma, Degree, or relevant in Mechanical, Electric, Electronics Manufacturing, Industrial Engineering or Science & Technology.

• Knowledge in TS16949 & experience in Automotive industry is a must.

• Experience in MS Office, APQP and PPAP etc will be an added advantage.

• Excellent interpersonal skills, fluent in both English and Bahasa Malaysia.

• Diploma or Bachelor’s Degree in Electrical & Electronics Engineering Technology or a related field;

• Work experience as a test engineer.

• Familiarity with testing tools including Arduino, TestStand, and LabVIEW.

• It is an advantage with knowledge with diagramming software.

• Extensive knowledge of engineering and testing procedures.

• Good problem-solving skills.

• Ability to project manage, troubleshooting and think out of the box.

• High-level technical writing skills.

• Highly dedication on job assigned.

• Discipline and self-starter with less supervision.

• Communicate at all levels.

• Positive on continuous improvement activities.

• Manage a group of Technicians.

Job Description: 

• To assist in Accounts Payable (AP) & Accounts Receivable (AR) operations in Accounts department.

• Coordinate and liaise with related departments on accounting related matters.

• Compile related reports upon completion of task assigned.

• Perform any other duties as assigned by immediate superior.

Requirements:

• Candidate must possess min Diploma in Finance/Accountancy/Banking or equivalent.

• Fresh graduate is welcome to apply.

• At least 1 year of working experience in the related field will be an advantage.

• Preferably specializing in General Accounting or equivalent.

• 5 days week

JOB DESCRIPTION :

Sourcing and Vendor Management

1. To verify and ensure the accuracy of price quotation or contracts, as per agreed terms and conditions.

2. To monitor the Approved Vendor List (AVL) and make any changes or registration to the AVL if necessary.

3. To evaluate, liaise, arrange and coordinate for new vendor or new material sourcing evaluation.

4. To involve in new material project and involve in the testing arrangement with stakeholders.

5. To conduct yearly sourcing status review and explore any possible opportunities.

6. To follow-up agreements, contracts, declarations, letters, memo or any type of required documents.

Market and Analytics

1. To monitor and update market analytics accordingly (e.g.: raw material price, freight rate, upstream production capacity, etc), which would be beneficial to overall understanding of the market dynamics and decision making.

2. To manage vendor information and consistently keep vendor latest conditions updated.

3. To liaise with stakeholders and re-confirm external warehouse stock level, plant material consumption, forecast planning, plant capacity etc.

Projects

1. To gather information, analyze, identify current gaps/risks/possible point of failure that may affect the overall department or company, and develop mitigation plan to tackle the issue.

2. To make continual improvement progress, and look into possible alternative solutions from different perspectives.

3. To participate in assigned project, and make any necessary arrangement/collaboration with stakeholders and ensure timely completion.

4. To fulfil and artwork development support to customer before mass production.

5. To improve on the related of artwork development process.

6. Other assigned duties as required with related on the artwork development process.

Audit and Enquiry

1. To support audits preparation on purchasing documentation and attend internal or external audit.

2. To attend any enquiry, questionnaire, evaluation or survey from other parties.

Reporting and Others

1. To maintain full confidentially of departmental document.

2. To maintain a proper safekeeping of departmental documents and records.

3. To present any respective reporting in-relation to the status of job tasks or KPI-related report during meetings.

4. To prepare any report as required.

5. To execute others duties or project as assigned. 

JOB REQUIREMENTS :

Qualification : Minimum Degree and above with minimum 3 years of experiences in Purchasing, Supply Chain, Business Administration or equivalent.

1. Good working attitude and willing to learn.

2. Proficient in computer skills and mathematics.

3. Possesses critical thinking, analytical and problem-solving skills.

4. Able to work independently and flexible.

5. Ability to meet deadlines and result-oriented.

6. Knows basic literacy on English and Bahasa Melayu.

7. Good communication skills and teamwork.