A Call Center Agent is responsible for handling customer inquiries, resolving issues, and providing exceptional service through various communication channels.

Job Descriptions

1. First point of contact: Acting as the initial point of contact for employees and customers experiencing IT issues.

2. Customer Interaction: Handle inbound and outbound calls, addressing customer inquiries, complaints, and providing information about products or services.

3. Problem Resolution: Actively listen to customers, identify their needs, and provide effective solutions to ensure customer satisfaction.

4. Record Keeping: Maintain accurate records of customer interactions, transactions, comments, and complaints in the company’s database.

5. Follow-Up: Ensure timely follow-up on customer issues and inquiries and escalate unresolved issues to appropriate departments when necessary.

6. Team Collaboration: Work closely with team members and supervisors to improve service delivery and customer experience.

7. Ownership: Taking ownership for incidents and service request.

8. Reporting: Perform daily, weekly and monthly reporting as when required.

9. Trend: Monitors support issues at sites to identify patterns and common issues with the aim of prioritizing resolution of issues that significantly improve the degree of reliability and quality of services.

Required Skills and Qualifications

• Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.

• Customer Service Orientation: A strong commitment to providing high-quality customer service and maintaining a positive company image.

• Technical Proficiency: Familiarity with CRM software and basic computer skills to manage customer information and inquiries.

• Problem Solving Skills: Ability to think critically and resolve issues efficiently while maintaining a calm demeanor.

• Excellent judgement and decision-making ability.

• Excellent coordination skills managing complex investigations or incidents.

• Structured, independent and self-reliant culture of working.

• Responsible, pro-active, reliable and trustworthy character.

Education and Experience

• A degree/diploma in related IT background required; additional education or experience in customer service is preferred.

• Previous minimum of 3 years' experience in a call center or customer service role

• ITIL v4 certified. Other certification is an advantageous.

We are looking for enthusiastic and dedicated interns to support our HR, IT, Admin & Finance departments. This is an excellent opportunity to gain practical experience and develop your professional skills, and contribute to our organisational success.

INTERNSHIPS:

• HR Internship: Assist with recruitment, onboarding, employee engagement, and HR documentation.

• IT Internship: Assist in technical support, network management, software troubleshooting, and other IT-related tasks.

• Admin Internship: Support administrative activities, document management, scheduling, and office coordination.

• Accounts & Finance Internship: Assist with daily bookkeeping and data entry.

REQUIREMENT:

• Currently enrolled in relevant academic programs (Human Resources, IT, Business Administration, Finance)

• Good communication and organisational skills.

• Proactive and willing to learn.

• Computer literate

• Able to work independently and in a team

Job Description:

• A sales role where we train and expose the new hires to the art of selling and credit evaluation.

• Credit skills are essential as this sales involves pitching to SME business owners.

• This journey will prepare you for a successful career in becoming a Relationship Manager or Team Leads in the future.

The Role Comprises of:

• Responsible for overall business development on SME loan and deposit products.

• Managing customer relationships with an aim to develop and sustain business flow to achieve bank’s business objective.

• Other duties include developing and implementing marketing plans as well as administering and monitoring loan accounts.

• Solicit and develop new client relationships to drive the SME business to new heights.

• Enhance existing customer relationships and cross-sell the Bank's products.

What you can Learn & Benefits of Joining SME Associates:

• Get insights on business models, how business owners operate their business, how they start/embark, listen to their journey, struggles, opportunities and their inspiration.

• See for yourself manufacturing processes, observe during site visits, learn tips and tricks.

• Associate yourself and build your business networking through industry leaders, industry associations.

• What the reported financial data means vs what you listen from the business owners.

• Get rewarded while you help customers to build their finances.

• In time, you will be able to provide sound business and financial advisory through mentoring from your team leaders/senior.

• Bank sponsored training schemes to guide you step by step to be a successful financial advisor. Get certified as Chartered Banker through IBBM courses.

Requirements:

• Possess a recognised Degree/ Diploma with good analytical skills in financial accounts and well-versed in cash flow analysis

• Strong communication and interpersonal skills

• Must have a strong inclination towards a sales-driven culture

• Results driven with strong commitment to achieve sales target set by bank

• Possess own transport

• A recognised Diploma & Degree

• 1-2 years working experience in Banking Sales (fresh graduates are encouraged to apply)

• Kindly provide your CV in this application

SALES ASSISTANT – SKOP KERJA

Grocery

• Susun & refill stok di rak.

• Semak harga, label & tarikh luput.

• Jaga kebersihan dan kekemasan rak.

• Bantu pelanggan & stock count.

Potong Ayam

• Potong, timbang, bungkus & label ayam.

• Pastikan ayam segar dan disimpan dengan betul.

• Jaga kebersihan peralatan & kawasan kerja.

• Susun stok di display/chiller.

Fresh Mart

• Susun & refill buah/sayur.

• Pastikan produk segar dan berkualiti.

• Asingkan produk rosak.

• Jaga kebersihan & kekemasan kawasan.

Job Description:

• Manage virtual environments using VMware, Hyper-V, or other virtualization platforms.

• Optimize and troubleshoot virtual infrastructure to ensure high availability and performance.

• Provide troubleshooting assistance for hardware, software, and network issues. Respond to help desk requests and resolve technical problems in a timely manner.

• Perform regular updates and backups of the software used in house to ensure system integrity. 

• Set up and configure new hardware and software. Assist in the deployment of new technologies as needed.

• Assist in the management of local area networks (LANs) and wide area networks (WANs). Ensure network security and performance optimization.

• Cloud and network experience with M365, Azure, Exchange Online, and understanding of TCP/IP, routing, and switching.

• Support IT software implementations, and technology upgrades. 

Job Requirements:

• Candidate must possess at least a Diploma or Bachelor's Degree in Computer Science/Information Technology or equivalent.

• Minimum of 2 years relevant experience in an IT environment preferably with good knowledge of Microsoft Windows platform.

• Knowledge or experienced in Firewall solutions such as Fortinet.

• Ability to clearly and concisely transfer technical and business knowledge to knowledge base, colleagues and end-users.

• Experience in ERP support will be added advantageously.

• Excellent troubleshooting, problem-solving, and analytical skills.

• Good time management, punctuality, positive attitude, high quality self-management with minimum supervision.

• Skilled in multi-tasking, able to prioritizes tasks, and strong adaptability to changes.

Job Details

Description

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car, and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today! 

UCT is looking for a talented Buyer to join us in Malaysia! 

The Buyer II is responsible for sourcing, purchasing, and expediting materials from approved suppliers to ensure timely delivery and quality compliance. This role drives cost reduction initiatives, negotiates commercial terms, and manages supplier performance through scorecards. Working in a fast-paced manufacturing environment, the Buyer II contributes to inventory optimization, material availability, and quality assurance, supporting the organization’s operational and financial goals.

Essential Duties and Responsibilities:

• Responsible for planning, buying, sourcing and expediting materials, commodities from approved vendor lists both locally and overseas

• Ensure on-time delivery of materials from suppliers and meeting quality requirements

• Negotiate pricing, commercial terms with local and overseas suppliers

• Execute cost reduction initiatives

• Maintain and execute suppliers scorecard programs

• Work towards achieving given objectives such as inventory management, cost reduction, materials availability and quality management

• Other duties as required

Educational/Certification Requirement:

• Bachelor’s Degree in Engineering / Science/ Mathematics/ Materials /Industrial Engineering

• Diploma in Mechanical/Electrical/Electronics /Mechatronics/Industrial Systems Engineering

Experience Requirement:

• At least 2 years working experience for Bachelor’s degree  in Electrical /  Mechanical or equivalent

• At least 5 years working experience for Diploma in Electrical / Mechanical or equivalent

• Knowledge of MRP system will be add advantage

• Able to perform in fast paced environment; Preferably experience from an  manufacturing environment

• Possess good interpersonal and negotiation skills

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

About the role

Tropicana Golf & Country Resort is seeking a dynamic and results-driven Coordinator, Sales & Marketing to join our growing team. This is a full-time position based in Petaling Jaya, Selangor. In this role, you will play a key part in supporting our sales and marketing initiatives, helping to drive awareness of our resort's premium facilities and services whilst contributing to revenue growth objectives. You will work collaboratively with the sales and marketing teams to execute campaigns, manage communications and coordinate promotional activities that enhance our brand presence in the market.

Key responsibilities

• Assist the Sales Executive with event confirmations, documentation, and coordination to ensure smooth event execution.

• Provide administrative support to the sales and marketing team as required

• Assist in planning and coordinating marketing and promotional events, including venue arrangements, vendor coordination, event materials, and marketing collateral.

• Maintain databases, customer records and marketing materials in an organised and accurate manner.

• Attend telephone calls and enquiries professionally, providing accurate information and directing enquiries to the appropriate department or personnel.

• Prepare and distribute Event Orders to the relevant operational departments, and ensure timely amendments are communicated for last-minute changes or requirements.

• Participate in Event Order ("EO") Meetings to discuss upcoming events with Banquets, Kitchen, AV, Stewards, and other relevant departments.

• Work closely with the Banquet team and maintain a visible presence throughout events to ensure effective communication and prompt attention to client requirements.

• Communicate with clients in an enthusiastic, positive, helpful, and respectful manner, ensuring information is conveyed accurately and effectively.

• Attend to walk-in clients, provide information and enquiries, and conduct Club inspections. Maintain comprehensive knowledge of the Club’s facilities, products, services, and event offerings.

• Proactively obtain client feedback through telephone calls, thank-you emails, banquet feedback forms, or other appropriate channels. Communicate relevant feedback to the respective departments and support improvements in service delivery.

• Interact with other departments in a friendly, positive and professional manner to foster good rapport, promote team spirit and ensure effective two-way communication across the service departments.

• Maintain a clean, organized, and positive working environment at all times.

What we're looking for

• Diploma or Bachelor's degree in Marketing, Communications, Business Administration or a related field.

• 1-2 years of experience in a marketing or sales coordination role, preferably in the hospitality, resort or leisure industry. Fresh graduates applicants are encouraged to apply.

• Excellent interpersonal, communication and interaction skills.

About us

Tropicana Golf & Country Resort is a premier destination for golf enthusiasts and leisure seekers, offering world-class facilities, exceptional service and an unforgettable experience in a picturesque setting. Our resort is dedicated to providing outstanding hospitality and maintaining the highest standards of excellence across all our operations. We pride ourselves on our commitment to customer satisfaction, team development and creating memorable experiences for our guests. With a strong reputation in the industry, we continue to innovate and expand our offerings to remain at the forefront of the premium resort experience.

We are looking for a Senior Analyst, Tax & Subsidies to support APAC government grants and incentives. The role is responsible for grant compliance, financial reporting, audit support and timely delivery of assigned activities, working closely with Finance, HR, Payroll, FA, project teams and funding agencies.

• Manage grant compliance, milestone monitoring and grant accounting for assigned grants.

• Prepare the monthly grant cash flow report and support quarterly P&L forecasts, attestation with stakeholders and grant master file closure.

• Support grant financial audits, government agency requests and required compliance submissions.

• Perform supporting documentation and maintain audit ready documentation

• Coordinate with cross-functional stakeholders to collect, validate and analyze financial and operational information.

• Drive process improvement and automation opportunities to improve reporting accuracy and efficiency.

• Undertake ad hoc projects as assigned.

Required Qualifications

• Bachelor's degree in accounting, Finance, Business or a related discipline.

• Minimum 3 years of relevant experience in finance, accounting, audit, tax, compliance, government grants or incentives.

• Strong analytical and problem-solving skills, with high attention to detail and accuracy.

• Ability to work independently, take end-to-end ownership and manage multiple deadlines.

• Effective written and verbal communication, with strong cross-functional collaboration skills.

• Quick learner who is proactive, resourceful and adaptable to change.

Preferred Qualifications

• Proficiency in Microsoft Excel and other Microsoft Office applications.

Information about our benefits you can find here: https://gf.com/about-us/careers/opportunities-asia

Job Description:

Welcome to Malaysia Career & Training Fair.

Unleash your potential!

Drop off your resume here so when the right job opportunity comes along, we can reach out to you! Make sure your resume is up-to-date so you stand a better chance at getting selected.

Visit us at: < Booth 265 > URL, https://careerfair.asia/

Date : 5 - 6 September 2026

Time : 10.00AM – 7.00PM

Venue : Mid Valley Exhibition Centre

Deposit your resume here and see you at the event!