Working Location: SETIA CITY MALL (Basic Salary RM 2,000), commission separate.

We are recruiting for our HLA Brand in Malaysia.
HLA (Malaysia) is recruiting for Retail Fashion Associate


As we are expanding further, we are looking for a dedicated personality to join our big family as a Retail Fashion Associate. You will be responsible to maintain, replenish, and upkeep of the store according to brand image and standards.

Responsibilities:
Responsible for customer’s overall in-store experience by providing customer service, understanding customer’s needs, recommend suitable apparel to suit customer’s needs, and offer an alternative to customers.
Actively maintains a global brand image.

Job description:

*Greet and assist customers in a friendly, professional manner.

*Provide styling suggestions and product knowledge to help customers find suitable outfits.

*Drive sales by understanding customer needs and promoting current collections.

*Perform pants alteration (e.g., hemming) using store equipment as required.

*Operate the POS system efficiently during transactions, refunds, or exchanges.

*Maintain visual merchandising standards and cleanliness of the store.

*Conduct daily cleaning duties, ensuring the store is tidy, neat, and inviting at all times.

*Replenish stock and assist with inventory checks and product tagging.

*Handle customer feedback or complaints with tact and positivity.

*Collaborate with team members to achieve sales targets and store goals.

*Stay updated with fashion trends, promotions, and brand policies.

Benefits: Uniform provided & Commission.

Requirements:
- Must be able to work according to Retail Shifts, Weekend and Public Holiday
- Good knowledge of spoken English, Mandarin as the candidate are required to liaise with Mandarin speaking customers and Bahasa Malaysia
- Customer service experience will be of valuable
- Fresh graduates without experience are welcome to apply as there will be training provided.

Benefits of this role:
- (Basic Salary + Commission)
- Fast Internal Promotion
- Good working environment & culture
- Training and certification sponsored by the company
- Medical Claim

Interested candidate pls walk in store directly

Role overview

Being part of the core of Supply Chain operations, ensuring the operations are always smooth and finished products are its best before going out to our customers and  consumers.

Responsibilities: 

• To be responsible and accountable to the machine and zone that is being assigned.

• Support Carlsberg Excellence implementation at the line.

• Ensure production is able to run according to plan. To support coverage when required.

• Capable of using basic functions in the SAP system.

• Carries out quality analysis for product before leaving assigned zone.

• Able to release product between areas and record documentation of it.

• Materials management and inventory controller for machine assigned.

• Responsible and supportive of time coverage (breaks, replacements, emergencies).

• Has understanding and interpretation of Statistical Process Control Charts for Quality and process, able to monitor and make process change recommendations based on results within allowed range.

• Active in Performance Management System (PMS) 1 & 2 meeting - Shift handover.

• Responsible for all processes within assigned zone.

• Can support Team leader in their absence and takes responsibility during late and night shift.

• To ensure good understanding of Carlsberg Operating Manual (COM) and ensure assigned area is COM compliant.

• Actively works to improve utilities consumptions according to targets.

• Responsible for managing compliance to Health, Security, Safety & Environment (HSSE), food safety and hygiene and standards within the area assigned.

• Work together as a team to achieve Key Performance Indicators (KPIs).

• Complete any task given by Shift Leader or Line Leader.

• To complete assigned Clean-Inspect-Lubricate (CIL) with proper documentation.

• To highlight and work with Maintenance to resolve issues and potential issues within area.

• To support company direction in achieving production target.

• Ensures the production and packaging of safe, high quality food product by adhering to quality standards, procedures and Carlsberg Operating Manual (COM) compliance, report when found any abnormalities.

• Monitoring production processes, maintaining equipment and ensuring compliance with quality control and food safety regulation.   

• Follow food safety compliance (e.g Hazard Analysis & Critical Control Points (HACCP) and Good Manufacturing Practices (GMP) principles) to prevent contamination and ensure food safety in product. 

• Undertake any additional duties or responsibilities that may be assigned from time to time.

Requirements: 

• Minimum Diploma in any engineering related field.

• Fresh graduates are welcome to apply.

• At least 1 year experience in Manufacturing or Production, preferably in FMCG environment.

• Able to write and speak in English and Bahasa Malaysia.

• Must be willing to work on shift. 

• Ability to work independently and dependable.

• Positive attitude.

• Proactive and innovative.

• Strong sense of team cooperation.

Job Details:

Workplace
Shah Alam, MY

Working Time

3 Crew 3 Shift : 7am - 3pm / 3pm - 11pm / 11pm - 7am OR

3 Crew 2 Shift : 7am – 7pm / 7pm – 7am OR

4 Crew 3 Shift : 7am - 3pm / 3pm - 11pm / 11pm - 7am

We regret to inform only shortlisted candidates will be notified.

Job Description:

• Manage large amounts of incoming calls / Customer’s group forum.

• Identify and assess customers’ needs to achieve satisfaction.

• Build sustainable relationships and trust with customer accounts through open and interactive communication.

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

• To make sure All Orders log in into system accurately and deliver out timely.

• To carry out any other duties as directed by the Company Management.

• Report to the Manager – Customer Service.

• 5S – Adherence and participation in 5S activities.

Job Requirements:

• Minimum SPM or Diploma in Business, Marketing, or a related field.

• Have 2 to 3 years of working experience in customer service or sales support roles, preferably in the cement industry.

• Strong communication and interpersonal skills.

• Customer-focused with the ability to empathize and build positive relationships.

• Detail-oriented with excellent organizational and multitasking abilities.

• Proficient in using CRM software and Microsoft Office applications.

• Problem-solving skills and the ability to work in a fast-paced environment.

• Knowledge of cement products, industry regulations, and market dynamics is a plus.

• Gather, analyze, and document business requirements for E-Commerce and CRM mobile applications; translate requirements into functional specifications, user stories, workflows, and acceptance criteria.

• Work under the guidance of the Team Lead to support project planning, delivery tracking, requirement prioritization, and risk escalation.

• Act as the primary functional liaison between internal stakeholders and external development vendors/system integrators.

• Translate business needs into clear development scope; review vendor proposals, functional specifications, timelines, and deliverables to ensure alignment with business objectives, architecture standards, and security policies.

• Manage requirement clarifications, change requests, and scope alignment throughout project delivery; monitor vendor progress and escalate issues when necessary.

• Support mobile app and digital product enhancements including loyalty, membership, campaigns, promotions, customer engagement, and end-to-end order journey.

• Collaborate with UI/UX and product teams to improve customer experience and mobile application usability.

• Define test scenarios, support SIT/UAT activities, and validate vendor deliverables against agreed acceptance criteria.

• Support release planning, deployment coordination, rollout activities, and post-implementation monitoring.

• Facilitate stakeholder communication, requirement workshops, functional walkthroughs, and user training when required.

• Prepare project status updates, risk reports, and progress tracking for the Team Lead and stakeholders.

• Support data validation, reporting requirements, and monitoring of application KPIs, CRM engagement metrics, and E-Commerce performance to drive continuous improvement.

Role Requirement :

• Possess at least an Advanced Diploma or Bachelor’s Degree in Computer/Software Engineering, Computer Science/Information Technology, or a related field.

• Preferably with system knowledge in Mobile Applications, CRM, E-Commerce.

• Working experience in the retail industry is an added advantage.

• Strong attention to detail with the ability to follow specific procedures and instructions.

• Self-motivated, proactive, and able to work independently with minimal supervision.

• Posses own transport and willing to work in office based in Bukit Jelutong, Shah Alam

Key Responsibilities

• To assist in the preparation of full set of accounts.

• To assist in the preparation of monthly management reports.

• To handle the treasury functions such as petty cash, payments, fixed assets etc.

• Liaise with relevant auditors, tax agents, government agencies, and consultants for related accounts matters to ensure compliance in accounting standards, statutory filing requirements, and reporting in line with the Company’s policies and procedures.

• Perform ad hoc tasks assigned by superior from time to time.

Requirements

• Possess a diploma in Finance and accounts or bachelor’s degree in finance/accountancy or equivalent.

• A minimum of 2 - 5 years of working experience in the Manufacturing company will be an advantage. 

• Responsible and reliable, able to work independently, committed and meet deadlines 

• Hands-on experience with accounting software

• Advanced knowledge of Excel (using financial formulas and creating spreadsheets)

• Good organizational and time-management abilities

• Willing to work in Shah Alam, Seksyen 28

E-Commerce Strategy & Management

• Develop and execute comprehensive digital commerce strategy aligned with the hotel’s revenue and brand objectives.

• Oversee the brand website and booking engine, ensuring functionality, visual appeal, and seamless user experience that reflects luxury standards.

• Implement targeted digital marketing campaigns and online promotions in collaboration with the marketing and revenue teams.

• Drive direct booking growth through SEO, SEM, metasearch optimization, and other performance marketing initiatives.

• Monitor and analyse website performance, traffic sources, and conversion rates to enhance digital ROI.

Distribution & Channel Optimization

• Manage the hotel’s presence across all online travel agencies (OTAs), and wholesaler channels, ensuring content consistency.

• Rate parity control by monitoring and correcting discrepancies across OTAs and direct channels

• Collaborate closely with the Revenue Management team to optimize pricing, availability, and channel performance.

• Maintain up-to-date content, images, and descriptions across all distribution platforms, adhering to brand standards.

• Evaluate and manage relationships with third-party distribution partners to ensure optimal exposure and profitability.

• Metasearch marketing by managing visibility and bids on Google Hotel Ads, TripAdvisor etc.

• Oversee system integrations between PMS with CRS and Channel Managers (e.g., SynXis, SiteMinder, Amadeus Travelclick etc).

Digital Performance & Analytics

• Generate regular performance reports covering online revenue, conversion, cost of acquisition, and channel contribution.

• Leverage tools such as Google Analytics, STR, and hotel business intelligence dashboards to identify trends and opportunities.

• Recommend technology and platform enhancements to maintain a competitive edge in digital distribution.

Customer Experience & Brand Management

• Ensure the hotel’s digital presence reflects brand standards and provides an excellent guest experience.

• Oversee online reputation management by monitoring guest reviews.

• CRM & email marketing – leveraging guest data to personalize communication and build loyalty

Collaboration & Leadership

• Cross-department collaboration by working closely with sales, marketing, revenue, and reservations teams to align strategies and achieve business goals.

• Liaise with technology providers, digital agencies, and distribution partners to ensure system effectiveness.

• Analytical thinking & decision-making with data-driven approach to problem-solving and revenue optimization

• Provide guidance and support to staff on e-commerce and distribution best practices.

JOB DESCRIPTIONS:

• Assist on all billing, invoicing, costing in Operation Department

• Prepare and manage Import Declarations and all related import matters for air and sea freight shipments

• Ensure that the operations work flow meet the clients’ requirements

• Attend Custom matters

• Accurately enter, update, and maintain data in the system, ensuring consistency and compliance with organizational standards

• Work on service level improvements

• Perform related duties as required from time to time

• To undertake other special assignment, ad-hoc functions and related duties specified by the Management as and when required

JOB REQUIREMENTS:

• Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor’s Degree, Post Graduate Diploma Professional Degree, any field.

• Required skill(s): Excellent communication skills in English (both written and verbal), computer literate, positive and able to work independently under minimum supervision and good attitude.

• International appearance & pleasant personality.

• Required language(s): Bahasa Malaysia, English.

• At least 2 year(s) of working experience in the related field is required for this position.

• Applicants must be willing to work in Penang

• Good knowledge in sea freight and airfreight shipment and consolidation
  

Objective of the Role:
The organization operates retail convenience stores nationwide. Reporting directly to the Head of IT, the IT Store Support Manager is responsible for:

• Ensuring all IT systems and infrastructure in the stores operate as intended, in accordance with defined SLAs.

• Managing IT installation and implementation of infrastructure and applications for new stores and refurbishments.

• Suggesting improvement initiatives to enhance store operation efficiency and customer experience.

Responsibilities:

• Monitor and manage incident tickets.

• Supervise and lead team members to achieve productivity KPIs.

• Motivate, coach, and inspire team members to maintain and improve system operations.

• Collaborate with other IT teams to ensure timely resolution of store issues.

• Manage support for all IT applications at stores, e.g., POS applications, Inventory modules, POS back-office applications, etc.

• Manage support for all IT infrastructure at stores, e.g., internet, routers, handheld devices, POS and desktop hardware, etc.

• Ensure documentation, procedures, and guidelines are up-to-date.

• Provide hands-on support to resolve user problems when required.

• Participate in departmental projects.

• Act as a Change Agent in the Digital roadmap to maximize positive organizational impact.

• Resolve conflicts and problems effectively.
  

Requirements:

• At least a degree in Computer Science or equivalent.

• Minimum 5 years in IT Service Management with cross-functional teams.

• ITSM certification is an advantage.

• Ability to identify opportunities for transformation and drive changes to improve IT systems and processes in stores.

• Proven experience managing IT Service Management, including Asset/Access Management, Incident/Problem Management, and End User Computing.

• Experience with POS applications, handheld devices, printers, and other peripherals.

• Willing to be hands-on to resolve critical tickets when required.

• Eager to understand and develop expertise on all store systems.

• Proactive in following up on incident tickets to ensure SLA compliance.

• Experience more to support application.

• Experience in promo setup, inventory logic, understanding database management systems, system flow, cost calculation, rebate calculation.

Full job description

Responsibilities

• Oversee and coordinate daily retail operations to ensure smooth workflow and store readiness.

• Monitor inventory levels, stock replenishment, and stock accuracy to minimize shortages or overstock.

• Ensure compliance with company policies, SOPs, and retail operational standards.

• Support store opening, closing, and daily operational procedures.

• Support promotions, sales campaigns, and merchandising activities.

• Handle basic administrative tasks such as documentation, scheduling, and record keeping.

• Coordinate with suppliers and vendors on deliveries, maintenance, and operational requirements.

• Prepare operational reports, including sales performance, stock movement, and incident reports.

Requirements

• Minimum diploma in Business or related field.

• Minimum 1 year of experience in retail environment.

• Fresh graduates are encouraged to apply.

• Strong leadership, communication and interpersonal skills.

• Willing to work on weekends, public holidays and overtime when required.

Job Type: Full-time

Benefits:

• Health insurance

• Maternity leave

• Opportunities for promotion

• Professional development

Work Location: In person