Sunway HR Shared Services is hiring!

Sunway HR Shared Services was established in June 2013 and has progressively moved towards effective and efficient HR services by centralizing most employees' HR related transaction under one roof. HR SSC is committed to drive service delivery effectiveness by embracing value adding services, customer centric culture and technological transformation, and believes that people are the assets of the company.

As part of business expansion, we are looking for Account & Finance Executive to manage and support the end-to-end accounts & finance operations in the department.

What’s your job like?

• We need you to handle the full set of accounts (Accounts Receivable) functions including preparation and issuance of invoices, debit notes (DN), and credit notes (CN) to customers. You are important to ensure the timeliness and accuracy of the month end account.

• You will assist in supporting Accounts Payable functions as needed, including invoice verification and payment processing.

• You are tasked to follow up with customers on the service level agreement, past due invoices via phone and email, and maintain up to date debtors aging report as well as ensure timely submission of SST (Sales and Service Tax) on a bi-monthly basis.

• You are in charge to prepare monthly closing activities and generate management reports for internal review and ensure financial reports are accurate and submitted on time.

• You are also responsible for liaising with the auditor, tax team and secretarial group on year-end closing activities. You will also involve in quarterly tax planning and respond to queries from the Group Tax team.

Who are we looking for?

• A candidate from Accounting background, who has 1 - 2 years of related working experience. However, fresh grads are welcome to apply!

• You should have understanding of accounting principles.

• Someone who is meticulous and trustworthy.

• Good working attitude and interpersonal skills are required.

• We would love to have candidate who able to accurately and efficiently analyze data.
  

Why should you consider this job opportunity?

• Unlimited career opportunity and exposure in diversified industries across Sunway Group

• Exclusive Sunway staff privileges

• Attractive staff benefits and perks - Medical coverage, optical and dental, executive health screening and etc

For more information about us, log into: www.sunway.com.my

The hiring process

• The average processing is around 2-4 week.

• Subsequently, our recruitment team will reach out to shortlisted candidates for interview arrangements  

• Alternatively, you may check your application status via our official career portal www.sunway.com.my/jobs

Key Responsibilities

• Manage overseas procurement activities including sourcing, negotiation, and purchase order processing.

• Communicate and coordinate closely with international suppliers, especially those based in China.

• Prepare and issue purchase orders, monitor order progress, and ensure timely delivery of materials.

• Conduct supplier evaluations and prepare performance reports for management review.

• Maintain and update the approved supplier list based on performance tracking.

• Collaborate with Production and Logistics teams to ensure smooth purchasing operations.

• Monitor market trends and material pricing to achieve cost efficiency.

• Ensure all purchasing activities comply with company policies and ISO requirements.

• Prepare monthly procurement and supplier performance reports for management.

Job Requirements

• Diploma or Degree in Supply Chain Management, Business Administration, or related field.

• Minimum 2–3 years of experience in purchasing or procurement, preferably with overseas sourcing exposure.

• Proficient in Mandarin and English (spoken and written) to liaise with Chinese suppliers.

• Strong negotiation, analytical, and problem-solving skills.

• Proficient in Microsoft Office applications.

• Good communication and interpersonal skills.

• Detail-oriented, proactive, and able to work independently with minimal supervision.

As a Customer Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with customers in a professional manner to understand their needs, provide assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.

With over 3000 employees across 10 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customer's success our own success.

Within your role, you will:

• Assist clients on all inquiries via live chat or email

• Ensure efficient and excellent customer service experience provided

• Be well equipped with the Company's platform/product including keeping abreast of general market conditions

• Diligently and effectively manage and follow up on inquiries/complaints of current/prospective clients

• Possess a strong ability to understand what customers truly need and convert it to constructive feedback and suitable solutions for management

• Ensure frontline operations are smooth, including flagging out any necessary discrepancy or situational risk to management on time.

• Continuously seek improvement to enhance team's performance and work efficiency including overall work process

What will make you successful for the role:

Please note that Mandarin reading and typing is a must

• Preferably candidates with 1-3 years of customer service experience, trained in frontline operations (Livechat and Email)

• Advantageous for candidates with experience working in financial institutions, fintech

• Someone with sharp acumen and keen eyes with numbers and statistics is ideal for this position.

• Proficient in English & Mandarin in communication and writing in order to liaise with dedicated market counterparts

• Possess great passion to develop knowledge and a long-term career in fintech/crypto trading firms

• Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance

• Able to perform 5 days' shift work including weekends & Public Holidays (8am-5pm /4pm-1am /12am-9am)

• Legal work authorisation in Malaysia is required

Key responsibilities include, but are not limited to:

1. Manage full-cycle recruitment, including sourcing, screening, interviewing, and onboarding.

2. Draft and post job descriptions across various platforms.

3. Conduct preliminary interviews and coordinate schedules with hiring managers.

4. Build and maintain a talent pipeline for current and future hiring needs.

5. Ensure recruitment compliance with company policies and labor laws.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field.

• Minimum 2–3 years of recruitment or talent acquisition experience.

• Strong knowledge of recruitment processes and labor laws.

• Excellent communication skills (written and spoken).

• Proficiency with recruitment tools and job portals.

• Chinese (Mandarin) proficiency, written and spoken, is an advantage.

Technical Responsibilities

• Responsible for on-site servicing of hardware at customer outlets.

• Perform installation, maintenance, inspection, and basic troubleshooting of hardware equipment.

• Carry out technical support tasks based on service requests.

• Maintain good communication with clients to ensure quality service.

• Ensure a clean and safe working environment.

• Able to work independently and solve basic technical issues.

Driving Responsibilities

• Travel for outstation service when required (company transport provided).

• Ensure punctual arrival for scheduled appointments and service assignments.

• Plan routes effectively to avoid delays and traffic congestion.

• Perform basic vehicle checks (fuel, tire pressure, engine condition, servicing schedule).

• Be available for occasional overtime, weekend, or outstation travel if needed.

Job Requirements

• Minimum SPM qualification.

• Valid driving license with a clean driving record.

• Good work ethic, punctual, and a team player.

• Flexible working hours when required.

• Independent, well-organized, and efficient.

Sales Support Assistant / Executive

Department: Sales | Business Operations
Reporting To: Sales Support Manager

 📍 Location: Petaling Jaya (PJ), Selangor

💼 Full-Time
💰 RM2,000 – RM3,000 per month

Position Summary

The Sales Support is responsible for providing administrative and operational support to the Sales Team. The role ensures accurate Sales Order processing using the AutoCount system, proper issuance of Credit and Debit Notes, coordination of internal stock transfers, uploading invoices to B2B portals, and support in payment follow-up to ensure smooth sales and collection processes.

This position does not handle pricing approval or customer negotiation. All pricing and Purchase Order verification must be confirmed by the Sales Personnel before processing.

Key Responsibilities

1. Order Processing

• Download customer orders from B2B system.

• Issue Sales Order (SO) using AutoCount system based on verified PO and pricing confirmation from Sales Personnel.

• Ensure accuracy of item code, quantity, pricing, and customer details before issuance.

• Print and submit Sales Order to Warehouse for fulfillment.

• Maintain proper filing of PO, SO, and related documents.

2. Credit & Debit Note Management

• Issue Credit Note (CN) and Debit Note (DN) in AutoCount based on:

  • Approved Goods Return documentation, or

  • Written approval from HOD / Finance.

• Ensure all supporting documents are attached before issuance.

• Verify quantities and pricing against original invoice before processing.

• Maintain proper documentation for reconciliation and audit purposes.

3. Stock Monitoring & Internal Stock Transfer

• Monitor stock levels at PJ Office store room.

• Arrange weekly internal stock transfer from Warehouse to PJ Office store room.

• Process internal stock transfer documentation in AutoCount system.

• Coordinate with Warehouse for stock preparation and movement.

• Verify received quantities and report discrepancies immediately.

• Maintain proper documentation for inventory control and audit compliance.

4. Invoice Upload & Collection Support

• Upload customer invoices to respective B2B portals accurately and timely.

• Ensure all required supporting documents are attached in the portal.

• Monitor invoice submission status and resolve rejection issues promptly.

• Assist Sales Personnel in monitoring customer payment status.

• Prepare Statement of Account (SOA) when required.

• Support follow-up on overdue payments in coordination with Sales.

• Update internal collection tracking records.

5. Sampling & Event Support

• Prepare sample orders for promoters and marketing events.

• Coordinate with Warehouse for sample stock issuance.

• Maintain proper record and tracking of sample movement.

6. Administrative & Ad Hoc Duties

• Maintain proper document control and filing system.

• Prepare sales-related reports when required.

• Perform ad hoc tasks assigned by superior or management.

• Ensure compliance with company SOP and internal control procedures.

Requirements

Education:
Diploma / Degree in Business Administration, Accounting, or related field.

Experience:
1–3 years in Sales Administration or Order Processing.
Experience using AutoCount system is preferred.

Skills & Competencies:

• Strong attention to detail and accuracy.

• Good coordination and follow-up skills.

• Basic understanding of accounting documentation (Invoice, CN, DN, SOA).

• Familiar with B2B portal submission processes.

• Proficient in Microsoft Excel.

• Able to multitask and meet deadlines.

• To fully handle all vehicle and equipment arrangements and revise for the fleet management policy

• To fully handle the company's fixed assets

• Assist in general office administration-related work

• Perform duties assigned by managers

Job Description

• Manage daily departmental administrative operations, including general administration and customer service support.

• Coordinate and implement department-related activities to ensure smooth workflow.

• Provide clerical and secretarial assistance to the department.

• Support routine office administrative functions such as preparing documentation, maintaining filing systems, handling correspondence, coordinating tasks, performing basic calculations, and following up on outstanding matters.

Job Requirements

• Possess at least a Diploma in Business Administration, Human Resource Management, Management, or a related field.

• Competent in Microsoft Office applications (e.g., Word, Excel, PowerPoint).

• Strong proficiency in Mandarin, English, and Malay (the role involves communication with Mandarin-speaking clients).

• Demonstrate effective time management, ability to work under pressure, and strong organizational and planning skills.

• Open to fresh graduates.

Job Description

1. Plan and carry out the purchasing of raw materials based on the master production plan.

   2. Ensure materials are ordered and delivered on time and understand the impact of MOQ/SPQ.

   3. Monitor suppliers’ on-time delivery performance.

   4. Report material issues in the monthly shortage report.

   5. Monitor & mitigate the E&O diligently and publish the report regularly by the established timeline.

   6. Keep all material and purchasing data accurate in SAP.

   7. Communicate with supplier on POAN (PO Action Notifications).

   8. Work closely with suppliers and internal teams (Customer Service/Program, Warehouse, Production,

   Quality, Shipping) to solve material-related issues.

   9. Handle non-conforming materials through the MRB process and manage RTS requests with supply

   chain partners.

   10. Respond quickly to sudden increases in demand or urgent customer requests

Job Specification

• Degree in Business, Supply Chain Management or other related discipline

• Minimum 3 years Supply Chain (planning and procurement) experience in a manufacturing environment

• Ability to demonstrate solid written and oral communication skills.

• Proficient in English language both written and spoken.

• Working knowledge and understanding of MRP systems – preferably SAP

• Proficient in Microsoft Office, including Word, Excel, PowerPoint

Job Responsibility:

• Assist on documentation and filing

• Market research and study

• Sourcing new vendor for new products

• Assist on customer service enquiry (written or verbal)

• Data analysis

• Any ad-hoc tasks assigned by the management

Requirements:

• Diploma or Degree in Business Studies, Economics, Hospitality Management, Food Science Management, Culinary Art or any other related field

• Able to adapt changes and must be fast learner.

• Passion for continuous learning and self- development.

• Loves to challenge of meeting and communicating with people.

• Proficient in English, Bahasa Malaysia or local dialects is advantaged.

Job Type: Internship
Contract length: 3-6 months

Pay: RM800.00 - RM1,200.00 per month

Ability to commute/relocate:

• Subang Jaya: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person