Our client Aspial Lifestyle Business Services Sdn. Bhd. is seeking an E-Commerce Support Assistant to join their team!
Discover a rewarding career opportunity where your skills will directly contribute to the success of a leading lifestyle brand. As an E-Commerce Support Assistant, you will be at the heart of managing the digital storefronts for Maxi Cash, Goldheart & Lee Hwa, ensuring seamless online shopping experiences for customers.
About Our Client
Aspial Lifestyle Business Services Sdn. Bhd. is a premier lifestyle brand known for its high-quality products and exceptional customer service. We are committed to providing innovative and sustainable lifestyle solutions to our customers, and we are looking for passionate individuals to join our dynamic team.
What you'll be doing?
Database Management: Maintain and update the e-commerce database, ensuring accurate pricing, descriptions, specifications, and images for all products.
Inventory Control: Monitor and manage inventory levels, replenish stock, and update product availability across all platforms.
Campaign Execution: Prepare and launch e-commerce campaigns, including uploading new product images, updating pricing, and coordinating live sale events.
Order Processing: Oversee the entire order fulfillment process, from processing to allocation and delivery support.
Platform Management: Ensure timely updates and readiness of e-commerce sites for brand activities and promotions.
Customer Support: Participate in rotating shifts for marketplace online chat support to enhance customer experience.
Price Monitoring: Keep track of retail gold prices and update selling prices across all platforms accordingly.
Brand Awareness: Collaborate with the marketing team to plan and implement online brand awareness campaigns.
Content Management: Ensure all product listings are complete with accurate descriptions and properly sized images for various marketplaces.
Who are they looking for?
Educational Background: Candidates with SPM, Diploma, or relevant certification in E-Commerce, Business Administration, or related fields are preferred.
Experience Level: • Preferable with 1 year of working experience in the related field is required for this position.
Technical Skills: Proficiency in e-commerce platforms and office productivity tools is essential for success in this position.
Language Abilities: Proficiency in Mandarin and English (both spoken and written) is advantageous for effective communication with diverse stakeholders.
Flexibility: Ability to work a 5-day week with occasional rest days falling on weekdays during online shopping campaigns. (Able to work during weekend/peak season)
Attention to Detail: Strong problem-solving and analytical skills, with a keen eye for detail to ensure accuracy in all tasks.
Adaptability: Thrive in a fast-paced environment and work well under guidance to meet the dynamic needs of the e-commerce industry.
Why should you consider this opportunity?
Our client offers an attractive remuneration package and other benefits, such as:
Bonus and Performance bonus
Medical Card & Health Insurance
Wellness benefit
Annual leaves: 12
Working hour: 8:30am-5:30pm
Training and Development
Engagement Activities
Working hours: 5 working days, rest and off day might falls on weekday during online shopping campaign day.
How to apply
Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!
We encourage everyone who is passionate about E-Commerce and customer service to apply and be part of our vibrant team.
All information received will be kept strictly confidential and will be used only for employment-related purposes.
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