JOB VACANCY SHESKIN FACE SPA & SALON!

LOCATION: KOTA WARISAN

LOOKING FOR :

1-Hair Dresser

2-Beautician

3-Muslim Women Only

Hair Dresser

* Wash, cut, color, blow-dry, and style clients’ hair according to their needs and preferences.

* Provide consultations on hair care and scalp health.

* Recommend suitable hair treatments and retail products.

* Maintain cleanliness and hygiene of workstations, tools, and equipment.

* Deliver excellent customer service and ensure client satisfaction.

Beautician

* Perform facial and body treatments according to company SOPs.

* Provide consultations and recommend suitable treatments based on clients’ needs.

* Promote and sell treatment packages and retail products.

* Maintain cleanliness and hygiene of treatment rooms, tools, and equipment.

* Deliver professional service and ensure a positive customer experience.

BENEFITS:

-Commission & bonus

-Performance Bonus

-Yearly Bonus

-Hostel

-EPF & Socso

TDG is a fast-growing Martech and Loyalty Solutions company supporting leading brands across Malaysia through customer engagement, rewards and digital transformation programmes.

We are transforming our Careline operations through AI-powered support systems, automation and ticketing platforms. We are looking for an Ticketing & Case Management Intern / Executive to work alongside AI agents, manage escalated cases and help shape the future of service operations.

Job Descriptions:

• Manage customer enquiries and cases through ticketing systems and digital support channels.
• Handle cases escalated from AI support agents that require human intervention.
• Investigate issues related to rewards redemption, campaign participation, loyalty accounts and system-related matters.
• Collaborate with Technology, CRM, Operations and Fulfilment teams to resolve customer cases.
• Ensure tickets are managed and resolved within service level agreements (SLAs).
• Monitor AI support performance and identify opportunities for improvement.
• Review AI-generated responses and recommend enhancements to improve customer experience.
• Support knowledge base management, FAQ updates and process documentation.
• Prepare operational reports and case resolution summaries.
• Participate in service improvement and automation initiatives.
• Inbound / outbound phone support is generally not required.

• Process supplier invoices, payment requests, office expenses, staff claims, and reimbursements accurately and timely.
• Verify invoices against supporting documents, purchase orders, and approvals before payment processing.
• Prepare payment schedules and coordinate payments to suppliers, contractors, and service providers.
• Handle vendor statement reconciliation and resolve discrepancies with suppliers.
• Maintain proper filing and documentation of invoices, payment vouchers, and accounting records.
• Monitor outstanding payables and ensure timely payment to vendors.
• Assist in monthly account closing and preparation of AP reports.
• Record financial transactions and update accounting systems accurately.
• Ensure all supplier, vendor, contractor, and third-party information and records are accurate, complete, and updated in the accounting system and company database at all times.
• Liaise with internal departments regarding invoices, claims, and payment matters.
• Manage and respond to emails and correspondence from vendors, suppliers, contractors, internal departments, and external stakeholders in a professional and timely manner.
• Responsible for processing and settlement of expenses related to promotional and marketing activities, and ensuring proper filing and maintenance of all supporting documents and records related to promotional campaigns.
• Assist in audit exercises by preparing supporting documents when required.
• Ensure compliance with company financial procedures and internal controls.
• Perform any ad-hoc duties assigned by Manager from time to time.

Organic + Paid Growth | Social Media, Website & WhatsApp Marketing

We are looking for a Performance Marketing Intern who is eager to learn how businesses grow through content, paid ads, website, WhatsApp journeys, and performance analysis.

You will work with our marketing team, designers, and video content creators to support digital campaigns across multiple channels.

What You’ll Learn & Support

• Support organic content planning for social media.
• Assist in paid campaign setup, monitoring, and basic optimisation across Meta, Google, TikTok, or other platforms.
• Help analyse content, ad, website, and WhatsApp engagement performance.
• Track basic metrics such as CTR, CPC, leads, conversions, engagement, and campaign results.
• Work with designers and video creators to prepare performance-driven creatives.
• Support website and landing page improvement ideas from a marketing perspective.
• Assist in WhatsApp community, broadcast, and follow-up journey planning.
• Prepare simple reports, insights, and improvement suggestions.
• Learn how marketing actions connect with customer needs and business growth.

• Perform hardware support and maintenance — installations, moves, adds, and changes (IMAC).
   
• Handle IT equipment decommissioning, including servers, storage, and networking devices.
   
• Conduct media management — secure HDD/SSD destruction and disposal.
   
• Manage structured cabling tasks, including connecting and disconnecting patch cables.
   
• Perform hardware break-fix support — replace or reseat HDDs, memory, mainboards, SFP modules, and related components.
   
• Conduct regular physical and visual inspections of equipment and facility conditions.
   
• Provide on-site support during scheduled maintenance and change activities.
   
• Troubleshoot IT and network hardware issues in collaboration with technical teams.
   
• Maintain and track inventory of RMA parts, cold spares, and tools.
   
• Coordinate and supervise vendor activities, including access control and site escorting.
   
• Support POP site operations and provide on-call standby assistance as needed.
   
• Prepare accurate and timely reports on operational activities, incidents, and improvements.
   
• Adhere to all safety, security, and operational compliance standards.
   
• Perform other related duties as assigned to ensure smooth data center operations.

Order Fulfillment

• Pick, pack, and prepare customer orders accurately. 
• Check products and quantities before shipment. 
• Print shipping labels and arrange parcel collection. 
• Ensure orders are processed on time. 

Inventory Management

• Receive and inspect incoming stock. 
• Organize products neatly in the warehouse. 
• Assist with stock counting and inventory updates. 
• Report damaged or missing items to the supervisor. 

Warehouse Operations

• Maintain a clean, safe, and organized working environment. 
• Ensure products are stored properly. 
• Assist in warehouse improvement activities when required. 

Delivery Coordination

• Coordinate with courier services for daily deliveries. 
• Follow up on shipment status when necessary. 
• Support the handling of returned parcels. 

Administrative Support

• Prepare logistics-related documents and records. 
• Update basic inventory and delivery information. 
• Assist with other logistics and operational tasks assigned by the superior. 

Ratio Cause is seeking enthusiastic interns! ✨

Are you ready to embark on an incredible journey with us? At Ratio Cause, we prioritise learning and personal growth, especially for our interns. We're dedicated to providing you with a platform to unleash your potential.

If you've been following our social media updates or attended our events, you already know that we tackle various issues in the most creative and unconventional ways!

As a vital part of our team, our ideal interns will have the opportunity to contribute to the planning of creative social impact campaigns and programs within our organisation. If you're a natural multitasker, adept at juggling various project components, then this is the perfect role for you. You'll need to be highly organised, capable of managing your time, workflow, and schedules to meet deadlines. Throughout the internship, you'll learn on managing various campaigns and programmes while being guided by our programme associates who have experiences in the field where you are able to learn from and hone your talent.

By joining our internship program, you can expect the following benefits:

• Immerse yourself in the full experience of working for an organisation focused on social impact.
• Develop essential skills such as effective communication, creating and managing impact campaigns, time management, and multitasking.
• Gain valuable insights into how the impact sector operates.
• Experience a work culture that values openness and feedback, enabling you to develop practical, real-world skills.
• Exceptional interns would be considered for full-time positions.

Internship Scope:

Programme Support

• Work with programmes team in the coordination and execution of programmes, campaigns, and initiatives both online and on ground.
• Assist with programme preparation, coordination support and on-ground execution.

Stakeholder Engagement 

• Assist in engaging with various partners, communities, and stakeholders.

Content & Communications

• Assist in developing content materials for campaign, social media, presentations, and other needs.
• Support documentation of programme activities and key highlights.

• Assist and promote to customers products and provide good customer service
• Support sales, marketing, and promotional activities that help increase sales and strengthen the company's brand and image. 
• Stock shelves and ensure products are properly displayed. 
• Maintain cleanliness and organization of the premise. 
• Assist in general operational functions and ad-hoc assignments.
• Cashier allowance and attendance allowance provided for good performance