Fresh Graduates Encouraged to Apply

We are looking for a dynamic and proactive individual to join our team as a Customer Service & Sales Support Executive. This role is ideal for fresh graduates who are eager to learn, grow, and build a rewarding career in a fast-paced business environment.

Key Responsibilities:

• Customer & Vendor Coordination: Work closely with the sales team to ensure smooth handling of customer and vendor-related matters, contributing to overall operational efficiency.

• Customer Experience Enhancement: Monitor customer satisfaction levels and proactively assist in implementing strategies to improve customer engagement and loyalty.

• Service Excellence: Support the development and execution of initiatives that deliver exceptional customer service across all touchpoints.

• Communication & Office Support: Handle incoming phone calls, inquiries, and general office interactions with professionalism and courtesy.

• Cross-Department Coordination: Act as a liaison between departments to facilitate clear communication and seamless business operations.

• Client Relationship Management: Build and maintain strong, positive relationships with clients by demonstrating a high level of professionalism and responsiveness.

• Product & Policy Updates: Stay current on product offerings and company policies by collaborating with the management team and participating in internal updates.

• Order & Supply Liaison: Coordinate with team members to ensure accurate and timely flow of orders and supplies between internal teams and external partners.

Job Responsibilities:

• To promote and professionally sell a wide range of Wealth, Loans & Bancassurance products to the Bank’s existing and potential customers.

• To provide professional advice and on appropriate financial products based on customer needs.

• To ensure customer satisfaction and provide excellent after sales service.

• To plan and implement sales activities related to branch products.

• To act promptly on all leads and follow up activities.

• To achieve individual sales target and contribute towards the achievement of the branch target.

Job Requirements:

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, in any field.

• Minimum 1 year of working experience in the branch environment will be added advantage.

• Result oriented, passionate with marketing and willing to adopt to new things.

• Ability to work independently with minimum supervision.

• Ability to deliver high quality customer service to external and internal customers.

• Possess good interpersonal skill and able to actively interact with all levels of customers.

• Candidate with full Insurance and UT license (FIMM) & banca licenses will have an added advantage.

Only shortlisted candidates will be notified.

Responsibilities

• Handle full set of accounts and daily accounting operations.

• Prepare monthly financial reports, management reports, and account reconciliations.

• Accounts Payable (AP) and Accounts Receivable (AR).

• Process supplier payments and monitor customer collections.

• Prepare payment vouchers, invoices, debit notes, and credit notes.

• Maintain accurate accounting records and filing systems.

• Assist in month-end and year-end closing activities.

• Liaise with auditors, tax agents, and relevant authorities.

• Monitor cash flow and bank transactions.

• Ensure compliance with accounting standards and company policies.

Requirements

• Fresh graduates or up to 2 years of experience in a similar accounting or administrative role.

• Strong knowledge of accounting principles, practices, and software.

• Excellent attention to detail and ability to maintain accurate financial records.

• Proficient in Autocount accounting software will be an advantage.

• Effective communication and interpersonal skills, with the ability to work collaboratively in a team environment.

• Proactive problem-solving skills and the ability to work under pressure to meet deadlines.

• Relevant diploma or degree in Accounting, Finance, or a related field.

• Good command of English and Bahasa Malaysia. Mandarin-speaking candidates are a plus.

Entry Level during which an employee receives both functional and organizational training under close supervision. Incumbents carry out assignments within well-defined practices, procedures and policies. Works independently on details of assignments, and has limited decision-making authority; most decisions are made or guided by the immediate supervisor. Decisions/actions may have an impact on the department/s/divisions goals. Works under close Supervision and requires direction on how assignments are to be executed; begins to put forward ideas on how work assignments can be executed. Establishes cooperative relationships to work effectively with colleagues; supports others and participates as a team member, and takes responsibility for own work commitments. Interacts directly with immediate supervisor, co-workers and team members; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored.

Description

Performs tasks such as, but not limited to, the following:

• Provides entry-level professional support in the procurement of lower dollar manufacturing materials and services.

• Reviews demand requirements for lower dollar, lower cost manufacturing parts and supplies.

• Checks requisitions for completeness and accuracy.

• Obtains quotes, examines bids and recommends awards.

• Suggests, prepares and administers purchase orders to achieve material quality, cost and delivery requirements.

• Analyzes material availability to manage inventory investment. Maintains responsibility for data integrity in Item Master file.

• Maintains ongoing communication with suppliers to gather information on materials availability, cost, shipping and delivery methods and timing, problem resolution, etc.

• Expedites or follows up on deliveries as appropriate to meet delivery requirements.

• Assists in surveys, site audits and analysis leading to supplier sourcing.

• Assists Buyer or Team Leader in reviewing supplier performance and makes recommendations on changes or disqualifications.

• Provides resolution of receipt and supplier invoice discrepancies.

Knowledge/Skills/Competencies

• Basic understanding of manufacturing processes and procedures.

• Basic understanding of materials being purchased by the department.

• Knowledge of basic computer applications and the ability to learn and use multiple applications specific to this department.

• Knowledge of purchasing practices and procedures.

• Basic math, data entry and 10-key skills.

• Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.

• Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.

• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.

• Ability to efficiently organize, file and retrieve hard copy and electronic information relating to the business of the work unit.

Physical Demands

• Duties of this position are performed in a normal office environment.

• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.

• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Experience

• Zero to two years of relevant experience.

Education

• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.

THE ROLE:

AMD is looking for a highly talented engineer to join our Server Platform Solution Engineering (SPSE) team as a Graduate Trainee working on platform designs, validations, and solutions to help our customers win with AMD EPYC systems. This engineer will work with validation and our customers during critical issue escalations and help get issues resolved in time to meet product development or sustaining milestones. Opportunity to learn simulation, emulation and validation during pre-silicon and post-silicon phase to deliver the hardware and software technologies of next generation computing platforms, accelerating AMD to have the highest-performing compute system in the world.

KEY RESPONSIBILITIES:

SPSE seeks an Electrical Engineering or Computer Science graduate student to work closely with existing team. Your day-to-day activity may includes responsibility in designing, simulating, emulating, validating per spec and finding ways to break and uncover failures in the systems. The work has the potential to directly impact the quality of product we are delivering to our customer as well as influence the direction of future hardware. Depending on job role, you may work on activities below:

• Setting up and enabling the latest AMD Server Platforms Design

• Participate on the current and next generation product definition and address the key design and methodology challenges

• Participate in projects involving from design, simulation, emulation, validation and/or customer communication

• Test and validate the power and performance of the Server Platforms to its product features specifications

• Brainstorm and debug the Server Platforms on any challenges arises to meet product features specifications

• Involve in both hardware and software on daily basis to perform the validation works

• Simulate, emulate, debug and validate product features includes Device Power, Device Thermal, PCIe Gen5, DDR5, SATA, USB

PREFERRED EXPERIENCE:

• Good communication

• Self-starter with the ability to multitask across several projects

ACADEMIC CREDENTIALS:

• Engineering Graduates: Electrical & Electronics / Computer Engineering  / Computer Science

LOCATION:
Penang, Malaysia