Find Your Shangri-La in Shangri-La!

Our Vision: To be the best-loved hospitality group, pioneering new horizons and setting new benchmarks.

Shangri-La Tanjung Aru, Kota Kinabalu is a luxurious beachfront resort located just 10 minutes from Kota Kinabalu city. The 498-room tropical retreat features six popular restaurants and bars, including the famous Sunset Bar and Coco-Joe’s Bar & Grill, known for breathtaking Sabah sunsets. The resort also offers private island transfers to Tunku Abdul Rahman Marine Park for snorkelling adventures, as well as the renowned Chi, The Spa, located on its own private spa island and inspired by traditional Asian healing philosophies.

We warmly welcome talented individuals to become part of the Shangri-La Tanjung Aru, Kota Kinabalu family. 

Joy binds us together - through our Asian art of hosting, shared growth, and the opportunity to create a positive impact as part of our global family. Let your joy flourish with us and make your Shangri-La come true.

We are looking for Training Manager

Job Summary:

To lead our hotel’s Learning & Development activities and ensure our employees receive effective training to deliver excellent guest service and meet hotel standards.

Key responsibilities:

• Develop and implement the hotel’s annual training plan.
• Conduct Training Needs Analysis and identify employee development needs.
• Coordinate new employee orientation and onboarding programmes.
• Conduct training on guest service, hotel standards, SOPs, grooming and communication skills.
• Work closely with Department Heads to identify operational training requirements.
• Organise leadership and supervisory development programmes.
• Coordinate mandatory training such as fire safety, food safety, first aid and workplace safety.
• Conduct and evaluate training programmes to ensure effectiveness.
• Maintain accurate training records and prepare training reports.
• Monitor training budget and expenditure.
• Coordinate external trainers and training providers when required.
• Promote a positive learning and development culture across the hotel.

Requirements:

• Possess a Diploma/Degree in Human Resources, Hospitality Management, Training & Development or a related field.
• Minimum 3–5 years of relevant working experience, preferably in the hospitality industry in the same capacity with 4 Star or 5 Star international class hotel.
• Strong presentation, communication and interpersonal skills with the ability to work in a multi-culture environment.
• Good knowledge of hotel operations and service standards.
• Excellent organisational and time-management skills with self-motivator, creative and passionate to lead by example.
• Proficient in Microsoft Office, HRIS System and online resources.
• Passionate about employee development and delivering service excellence.
• Knowledgeable of Malaysia Employment Act 1955 and Labour Ordinance (Sabah Cap. 67) is an added advantage.

If you are enthusiastic to be part of our family, please send your application with CV and relevant documents to  by 30 September 2026. 

Only shortlisted candidates will be contacted for interview & selection.

Opportunity

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Purpose

• Owns and manages the customer experience. Manages end-to-end shipment process, in compliance with relevant company procedures and agreements with customer.

• Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders to achieve best-in-class Customer Service

• You will be the primary point of contact for key customer ensuring smooth execution of the end-to-end logistics lifecycle, working closely with the customer as well as internal and external stakeholders, maintain focus on voice of customer, process efficiency and business growth.

Key Responsibilities

• Deliver a best-in-class customer experience by providing timely, professional, and solution-oriented support.

• Manage and coordinate end-to-end shipment execution, ensuring operational excellence and customer satisfaction.

• Respond to customer enquiries promptly and accurately, maintaining clear and proactive communication throughout the shipment lifecycle.

• Take ownership of customer issues, driving swift resolution and effective exception management.

• Build and maintain strong customer relationships by understanding their business needs and service expectations.

• Proactively inform customers of shipment updates, delays, or changes, ensuring transparency and trust.

• Review and maintain SOPs and IOPs to ensure process compliance and continuous improvement.

• Identify opportunities to improve service delivery, operational efficiency, and customer experience.

• Maintain high standards of data quality and accuracy across all operational activities.

• Achieve agreed service and operational KPIs.

• Identify and support upselling opportunities to drive additional customer value and business growth.

What we are looking for

• Minimum 1–2 years of experience in export logistics, including shipping documentation, customs compliance, and end-to-end shipment management.

• Strong English communication skills, both written and verbal.

• Results-oriented with the ability to meet deadlines and deliver quality outcomes.

• Proactive, positive, and persistent in resolving issues and driving improvements.

• Well-organized, responsible, and detail-oriented, with the ability to manage multiple priorities.

• Able to work effectively under pressure while maintaining accuracy and service quality.

• Strong team player with good stakeholder management and collaboration skills.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected].

Req ID: 139678 
Remote Position: No
Region: Asia 
Country: Malaysia 
State/Province: Kedah 
City:  Kulim 

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

COMPANY OVERVIEW:

Celestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network, Celestica helps its customers achieve competitive advantages.

Today, Celestica delivers innovative supply chain solutions globally to customers in strategic two operating and reporting segments:  Advanced Technology Solutions (ATS) and Connectivity and Cloud Solutions (CC):

ATS: This segment serves customers in complex, regulated and high-reliability markets such as Industrial & Smart Energy, Aerospace & Defense, Semiconductor Capital Equipment, and HealthTech. It is engineering led, with deep expertise in design, manufacturing and lifecycle solutions.

CCS: This segment focuses on high-performance technology solutions and services for the data center, serving hyperscalers, digital native customers and enterprises. Celestica's Platform Solutions offering provides innovative and customizable computing, storage and networking solutions enabling AI-driven growth.

Built on a legacy of trust and performance, Celestica has earned its reputation by delivering results in complex and fast-changing markets. Celestica exceeds customer expectations by identifying trends and staying ahead of the curve. Backed by comprehensive capabilities and a global network across North America, Europe and Asia, Celestica helps customers gain competitive advantage with the quality, flexibility and resiliency they need to respond quickly to shifts in demand. Guided by a bold vision to accelerate market advancements, Celestica delivers innovative solutions and technologies that turn complexity into opportunity. Anchored in teamwork and commitment, Celestica strives to be the most trusted partner to its customers and colleagues worldwide.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
 

Job Purpose

Coordinate and monitor emergency preparedness and firefighting system programs across manufacturing sites, ensuring compliance with OSHA 2024, BOMBA, and EQA requirements.

Collaborate with site HSE teams to implement standardized practices and strengthen fire safety system integrity and emergency response readiness across the organization.

Responsibilities

1. Coordinate and execute multi-scenario emergency drills (fire, chemical spill, gas leak, ammonia, chlorine, CAAS) with site HSE teams.

2. Design realistic drill scenarios and simulation plans to strengthen site emergency response readiness.

3. Review drill reports, validate findings, and track corrective-action closure for central visibility.

4. Consolidate drill performance data and prepare improvement analyses for management reporting.

5. Manage ERT training schedules, maintain training matrices, and track responder certification renewals.

6. Conduct ERT competency reviews and record assessment outcomes in centralized systems.

7. Facilitate cross-site emergency preparedness campaigns, awareness sessions, and knowledge-sharing activities.

8. Monitor inspection and preventive-maintenance schedules for firefighting systems (alarm panels, extinguishers, hydrants, sprinklers, hoses) and verify service completion records.

9. Maintain and update ER procedures, SOPs, and emergency plans under controlled documentation and versioning.

10. Compile BOMBA/DOSH/local council compliance files for inspections and Fire Certificate applications/renewals, and track ER inventory/budget data for monthly dashboards.

Qualification and Experience

1. Bachelor’s Degree or Diploma in Occupational Safety and Health, Mechanical/Electrical Engineering, Fire Safety, or a related discipline.

2. Minimum 2 to 3 years of relevant experience in industrial emergency preparedness, firefighting system management, or HSE operations.

3. In-depth knowledge of BOMBA regulations, OSHA (2024 Amendment), and EQA requirements and practices.

4. Familiarity with firefighting systems and ER infrastructure, including centralized fire alarm panels, pump houses, and FFE operations.

5. Experience in planning, conducting, and evaluating multi-scenario emergency drills and ERT activities.

6. Fire safety or ERT-related certification (e.g., NFPA, BOMBA-accredited, or equivalent) is highly desirable.