Duties/Responsibilities (Training Provided)

• Customer Assistance: Attend to customers, providing product information, helping them find what they need, and offering advice on product selection.

• Product Display: Ensure product visibility and proper display, implementing FEFO and FIFO practices for inventory management.

• Inventory Management: Receive incoming goods, store deliveries appropriately, and assist in stock control and management.

• Customer Service: Respond to customer inquiries and complaints, referring them to the appropriate pharmacy team member when necessary.

• Promotions and Pricing: Attach price tags to products, stay updated on special promotions, and create appealing displays.

• Payment Processing: Process cash and card payments accurately and balance the cash register with receipts.

Benefits :

• Health insurance

• Maternity leave

• Opportunities for promotion

• Professional development

Job Description / Key Responsibilities:

1. 24/7 Maintenance Coverage

   • Current manpower is insufficient to provide continuous maintenance support across all shifts.

   • Additional technicians are required to support day, night, weekend, and public holiday operations.

2. Reduce Machine Downtime

   • Faster response and recovery during machine breakdowns.

   • Minimize production interruption and improve machine availability.

3. Support Production Utilization and OTD

   • Production demand and machine loading have increased significantly.

   • Immediate maintenance support is critical to prevent utilization loss and potential On-Time Delivery (OTD) impact.

4. Improve Preventive Maintenance Effectiveness

   • Additional manpower will allow preventive maintenance activities to be carried out as scheduled without affecting breakdown support.

   • This will help maintain machine accuracy, reliability, and overall equipment condition.

5. Reduce Overtime Dependency

   • Current maintenance personnel are heavily dependent on overtime to support extended production hours.

   • Additional headcount will improve manpower sustainability and reduce fatigue-related risks.

Education, Qualification & Experience:

1. Education:

• Diploma/Degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field.

1. Experience:

• Minimum 3 years of experience in maintaining and repairing CNC machines.

• Hands-on experience with Okuma and Mazak CNC machines (models: MB5000, MU6300, Genos M560, HCN4000, HCN5000) is highly preferred.

1. Technical Skills:

• Strong knowledge of CNC machine systems, including mechanical, electrical, and control systems.

• Expertise in CNC machine controllers: Okuma OSP, Mazatrol, Siemens, and Fanuc.

• Proficiency in CNC programming (G-code, M-code) and machine control software.

• Knowledge of PLC systems and relevant software applications.

• Ability to read and interpret technical drawings and schematics.

1. Problem-Solving:

• Excellent troubleshooting and problem-solving skills.

• Ability to work under pressure and resolve issues quickly to minimize downtime.

1. Certifications:

• Certifications from Okuma, Mazak, Siemens, Fanuc, or other CNC machine manufacturers are a plus.

1. Soft Skills:

• Strong communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Attention to detail and a commitment to quality

Preferred Qualifications:

• Experience in a manufacturing or production environment.

• Knowledge of automation systems and robotics integration.

• Familiarity with TPM (Total Productive Maintenance) practices.

• Technical Knowledge: Strong mechanical, electrical, and computer engineering skills relevant to the equipment being maintained. 

• Problem-Solving: Ability to effectively diagnose and resolve complex technical problems. 

• Attention to Detail: Meticulous approach to tasks to ensure thoroughness and accuracy. 

• Communication: Clear communication skills for collaborating with teams, departments, and contractors. 

• Teamwork: Ability to work effectively with other engineers and technicians.

• Strategic Thinking: Capacity to plan long-term maintenance strategies and manage maintenance budgets. 

• Documentation and Reporting: Maintain detailed maintenance logs, service reports, and equipment manuals. 

• Safety and Compliance: Ensure that equipment and facility operations adhere to safety and operational standards. 

• Experience: Several years of working experience in a relevant field, including hands-on experience with maintenance activities.

Warehouse & Inventory Responsibilities

• Receive, inspect, and verify incoming goods against delivery notes and purchase orders.

• Move, store, and organize stock within the warehouse efficiently.

• Pick and issue stock according to requests from various departments.

• Maintain accurate records of stock movements in the inventory system.

• Monitor stock levels and report shortages, damages, or discrepancies.

• Assist in regular stock counts and audits.

• Ensure proper labeling and storage of items according to company standards.

• Maintain cleanliness and safety of the storage area.

• Support other warehouse or logistics tasks as required.

Customer Service Responsibilities

• Contact customers via WhatsApp upon receipt or confirmation of their orders to provide order updates and confirm relevant details.

• Respond to customer inquiries regarding orders, products, delivery arrangements, and order status.

• Handle customer inquiries and complaints relating to product warranties, defects, damaged goods, missing items, and other after-sales matters.

• Coordinate warranty claims, product replacements, returns, and exchanges with the relevant internal departments.

• Follow up with customers to ensure their issues are addressed and resolved in a timely manner.

• Maintain proper records of customer communications, warranty claims, returns, and other after-sales service cases.

• Provide professional, timely, and courteous customer service through WhatsApp and other designated communication channels.
  

Job Description

• Assist in processing supplier invoices, staff claims, and payments.

• Support in preparing customer billings and following up on outstanding payments.

• Perform data entry and ensure accuracy of financial records.

• Assist in monthly reconciliations of AP/AR accounts.

• Help in maintaining proper documentation and filing of finance-related records.

• Provide support in ad-hoc finance tasks and projects as assigned.

Qualifications

• Currently pursuing a Degree in Accounting, Finance, or related field.

• Strong attention to detail and ability to work with numbers accurately.

• Good communication skills in English and Bahasa Malaysia.

• Proficient in Microsoft Office, especially Excel (basic formulas, data entry).

• Positive attitude, eager to learn, and able to work in a team.

About the role

We are looking for a van driver cum salesman at Mei Kit Enterprise, which is located at Dato Seri Kamaruddin, Seri Manjung, Perak. We have an exciting opportunity for a salesman to join our team at Mei Kit Enterprise as a full-time employee. You will play a crucial role in supporting the day-to-day operations of our retail store. The ideal candidate will have a passion for the industry and a commitment to delivering a positive shopping experience for our customers.

Key responsibilities

1. Monthly sales commission

2. Employee discounts on our products

3. A collaborative and inclusive work culture

What we're looking for

1. Proven experience in a retail or customer service role

2. Strong communication and interpersonal skills

3. Excellent problem-solving and decision-making abilities

4. Ability to work effectively as part of a team

5. Enthusiasm, flexibility, and a positive attitude

6. Knowledge of the retail industry and products would be an advantage

7. Prefer man to handling carrying heavy objects.

What you'll be doing

1. Greeting and assisting customers in a friendly and professional manner

2. Responding to customer inquiries and providing product information

3. Maintaining the store's appearance and ensuring a tidy, organised presentation

4. Stocking and replenishing shelves to ensure product availability

5. Handling cash and card transactions accurately

6. Collaborating with the team to achieve store sales targets

7. Providing excellent customer service and creating a positive shopping environment

About us

Founded in 1985, Vinda is a large-scale hygiene company in Asia integrating R&D, Production and Sales. Vinda is committed to the philosophy of “Healthy Lifestyle Starts with Vinda” and strives to provide high-quality hygiene products and services. Today, Vinda has a total of 12 state-of-the-art production bases, and operating core business segments including tissue, baby care, feminine care, incontinence care, and professional hygiene solutions under key brands Vinda, Tempo, Drypers, Libresse, TENA, Dr. P and Tork. In 2024, Vinda joins RGE, continuing to provide consumers with a wide range of hygiene products and services.

What We Offer

• Comprehensive medical and insurance coverage for you and your dependents, providing greater peace of mind.

• Performance-based bonuses that recognize and reward your contributions.

• A hybrid work arrangement with flexible working hours, offering greater flexibility and work-life balance.

• Attractive meal subsidies to help reduce your daily expenses.

• Exclusive employee discounts on our products.

• Free parking for your convenience.

Ready to take your career to the next level?

We're looking for a passionate and driven Sales Operation Assistant at Vinda SEA HQ located at Bandar Bukit Raja, Klang (next to Setia Alam). If you’re ready to grow, contribute, and make a meaningful impact with a supportive team, we’d love to hear from you.

How You'll Make an Impact?

1. Sales Force Automation System (ADAMS)

• Provide support as first liner to sales team and distributors when necessary.

• Provide training to distributors’ admin, new Regional Sales Manager and Sales Executive.

• Maintain SKUs and update pricing in ADAMS to distributors from Peninsular Malaysia and East Malaysia.

• Update Trade Bulletin into ADAMS upon request.

2. Tableau

• Provide support as first liner on Tableau.

• Work closely with IT and vendor on the report requirement.

• Create new report upon request.

• Ensure data is accurate in all reports.

3. Trade Audit

• Work with Sales Director / Marketing Innovation Director / Marketing Managers on the key information to audit.

• Prepare the trade audit form, outlet list and pairing list.

• Consolidate the audit result and share to management.

• Roll out to Commercial Managers and Directors.

4. Electronic Sales Order (ESOs)

• Update ESOs with new promotion SKUs / new SKUs on Pricing / Product m3 on monthly basis.

• Remove remnant / old promotion / old generation / old variant from ESO once IDC & Depots are depleted.

• Add SKUs into certain channel on any ad-hoc request.

• Prepare ESO to new KAE / SE and assign a new ESO initial number to the new KAE / SE.

• Issue, record and track Free Goods as per request by authorized party.

5. Inventory Report

• Update with the right SKUs and communicate daily to commercial team.

• Aware of stocks availability on low inventory or promo SKUs based on the buffer day / shipment lead-time.

• Follow-up closely with Logistic team on the stock readiness.

• Check with Planner when the stock level is low & update next availability date.

• Monitor inventory status in all warehouses (IDC + Depots) and work closely with Planner & Sales.

• Discuss with Sales Director on the high inventory items / remnant promo SKUs in depots.

• Release new / promo SKUs upon approval from Sales Director.

What Makes You a Great Fit?

• Diploma in Sales, Marketing, Business Management, Customer Relationship Management, Communications, Business Administration or any other related field.

• At least 2 years working experience in Sales, Administration or related roles in a fast-paced working environment.

• Capability in problem solving and working under tight dateline.

• Good in prioritization of job and following up skill.

• Good in multi-tasking skill.

• Exposure in Sales Force Automation system is an advantage.

Disclaimer

By sending us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process purpose. Vinda will only collect, use, process or disclose personal information where and when allowed under applicable laws.

Recruitment Scam Warning

RGE and its affiliated companies do not charge candidates any fees at any stage of the recruitment process. If you receive a job offer, interview invitation, employment contract, or payment request that appears suspicious, please exercise caution and verify its authenticity through our official career channels. We strongly advise candidates not to make payments or disclose financial information in connection with any recruitment.

Duties/Responsibilities (Training Provided)

• Customer Assistance: Attend to customers, providing product information, helping them find what they need, and offering advice on product selection.

• Product Display: Ensure product visibility and proper display, implementing FEFO and FIFO practices for inventory management.

• Inventory Management: Receive incoming goods, store deliveries appropriately, and assist in stock control and management.

• Customer Service: Respond to customer inquiries and complaints, referring them to the appropriate pharmacy team member when necessary.

• Promotions and Pricing: Attach price tags to products, stay updated on special promotions, and create appealing displays.

• Payment Processing: Process cash and card payments accurately and balance the cash register with receipts.

Benefits

• Health insurance

• Maternity leave

• Opportunities for promotion

• Professional development

Available outlet :

1) Caring Pharmacy Bandar Mahkota Cheras