Responsibilities:

• Responsible for Production Planning (including material planning, manpower planning and manage Production schedule) to meet delivery schedule of sales order.

• To liase with Sales department on Customer’s order and expected delivery schedule.

• Based on Sales Order received from Sales department, to compute material consumption for production.

• To communicate with Warehouse on available stock level of finished goods and raw material.

• To co-ordinate with Purchasing department on procurement and delivery schedule of raw materials etc.

• To work with Production department on production schedule closely to meet delivery schedule.

• Report preparation: In order to monitor Production schedule effectively, to update and maintain Production master schedule (production budget vs actual output, sales order received vs sales order not produced yet etc.)

• To assist Finance in preparing product costing report, production efficiency report etc.

• Perform ad-hoc duties assigned by superior from time to time.

Requirements:

•  Graduates in any discipline (preferably Engineering/ Accounting/ Finance) with at least 2 year (s) of working experience in related field is required for this position.

• Relevant experience in production planning in manufacturing is an added advantage.

• Preferably Senior Executive specializing in Manufacturing /Production Operations or equivalent.

• Able to work independently with minimum supervision.

• Fast-learner, meticulous and able to work under pressure.

• Possess good communication skill, self-discipline, initiative, result-oriented, problem solving, positive attitude.

• Good attendance record and team player.

• Other skills required: Microsoft Excel, SQL.

• Required language(s): English, Bahasa Malaysia and Mandarin is an added advantage.

We are looking for a Customer Care Agent that will be the liaison between our company and its current and potential customers. 

Job Responsibilities:

• Initiate outgoing calls to prospective or existing customers for purposes such as sales, membership renewals, and appointment scheduling.

• Handle customer inquiries via multiple channels, including incoming calls, emails, and live chat, ensuring they are answered or routed to the appropriate support channels.

• Process customer applications and requests efficiently and accurately.

• Provide clear and accurate advice to customers by explaining procedures and offering relevant information.

• Managed customer feedback and complaints professionally, adhering to company guidelines and maintaining excellent call etiquette.

• Address and resolve customer escalations by tracking, escalating, and ensuring timely resolutions when required.

• Maintain accurate and thorough records of all interactions and transactions.

• Demonstrate strong attention to detail and a meticulous approach to tasks.

• Perform additional ad-hoc duties as assigned by the management team.

Job Requirements:

• Degree / Diploma holder with good command of English and Bahasa Malaysia. Mandarin and Tamil will be added advantage.

• Inbound, Outbound, and Live Chat agents are welcome to apply.

• Previous experience in any call center with at least  1 year experience

• Strong phone and verbal communication skills along with active listening.

• Customer focus and adaptability to different personality types.

Job Description

• Assist in end-to-end recruitment activities including job postings, CV screening, and interview scheduling.

• Support onboarding and orientation processes for new employees.

• Maintain and update employee information in HR systems and databases.

• Prepare HR-related reports, documentation, and presentations as required.

• Provide day-to-day administrative and coordination support to the HR team.

• Support employer branding activities, including:

  • Career fairs

  • Campus recruitment events

  • Social media or digital recruitment campaigns

• Assist in interview coordination and communication with candidates and hiring managers.

• Maintain and update candidate databases, recruitment trackers, and other HR records.

• Provide logistical and administrative support for all recruitment and HR activities.

• Perform any ad-hoc duties assigned by the HR or management team.
  

Job Requirements

• Currently pursuing a Bachelor’s degree in Human Resource Management, Business Administration, Psychology, or a related field.

• Minimum CGPA: 3.70.

• Strong communication, interpersonal, and organizational skills.

• Eager to learn HR practices, recruitment processes, and Malaysian labour laws.

• Proficient in Microsoft Office (Word, Excel, PowerPoint).

• Detail-oriented, responsible, and able to handle confidential information.

• Positive attitude, self-motivated, and able to work both independently and in a team.

• Passionate about building a career in Human Resources.

1. Liaise with engineers to gather product and structural requirements and designs

2. Calculate dimensions, "mass" limitations and requirements in materials

3. Describe production methods step-by-step (including equipment and software types to be used)

4. Create detailed designs with computer-aided design (CAD) software

5. Design diagrams, maps and layouts to illustrate workflow

6. Prepare and review rough sketches and review them along with the engineering team

7. Identify potential operational issues and redesign products to improve functionality

8. Ensure final designs comply with regulations and quality standards

9. Create manuals that describe existing products’ operation, features and maintenance.

10. Assist company to prepare documents like ISO, Project filings, deal with land surveyors, etc.

11. Support on new development to meet customer requirement.

12. Prepare on sample or mock-up product for customer approval.

The Sales Coordinator primary role is to perform general office duties to support Sales & Marketing team e.g. filing, sending emails, typing, faxing, copying, loading special or negotiated rates on to the property management system and Maintaining Customer and company profiles.

Should assist in selling guest rooms, catering services and banquet facilities as directed by the Director of Sales & Marketing. Also provide high-level administrative support by conducting research, preparing statistical reports, collecting and processing sensitive data, resolving guest issues and also perform clerical functions.

• Answer telephone and respond to caller inquiries in a pleasant manner.

• Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.)

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

• Responsible for coordinating internally with the sales & marketing team.

• Generating reports, preparing proposals, collections details, coordinating with clients & suppliers.

• Prepare sales-related documents throughout the sales process (e.g, proposals, contracts, banquet event orders).

• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).

• Generate group and/or corporate leads through internet prospecting, networking, and telemarketing.

• Manage and maintain sales executives and manager’s schedules, appointments and travel arrangements.

• Assist sales team by managing schedules, filing important documents and communicating relevant information.

• Arrange and co-ordinate meetings, events and any appointments.

• Record, transcribe and distribute minutes of meetings.

• Interaction with client in regards to leads, hotel needs and client travel.

• Meets with clients in the absence of the Director of Sales or Sales Managers to effectively and professionally convey details of the sale to the client.

• Perform hotel site tours with potential clients.

• Monitor, screen, respond to and distribute incoming communications.

• Design, upload, extract and maintain customer databases.

• Respond to complaints from customers and give after-sales support when requested.

• Ensure the adequacy of sales-related equipment or material are available at all times.

Qualifications

• Candidate must possess at least a Degree/Diploma in Hotel Management, Business Administration or related disciplines.

• Previous hotel-related experience is an added advantage. Fresh graduates are welcomed to apply.

• Pleasant personality with good interpersonal and communication skills.

• Have an enthusiastic and positive personality.

• Speak with others using clear and professional language.

• Prepare and review written documents accurately and completely.

• Working knowledge of standard office administrative practices and procedures.

• Excellent customer service skills and able to anticipate guests needs.

• Able to effectively communicate in English, in both written and oral forms.

• Be friendly, customer centric, smile and able to work in a team environment.

• Good computer skills and proficient in the use of Microsoft Office (Word, Excel, PowerPoint, Access)

• Knowledge of sales and marketing modules like Delphi, Opera S&M & etc.

• Ability to work well under pressure in a fast paced environment.

WORK LOCATION: PUTRAJAYA & AMPANG
(2 VACANCIES AVAILABLE)

Job Descriptions

· Financial Data Coordination: Work closely with Finance Manager to gather, consolidate and validate financial data from all sites, ensuring completeness, accuracy, and timeliness.

· Accounts Payable and Receivable Oversight: Oversee accounts payable and receivable processes across all sites, ensuring consistency and adherence to company policies. Note: this is an oversight and coordination role; the day-to-day accounts payable and receivable management remains with the Finance Manager.

· Monthly Closing Process Assistance: Responsible with monthly closing processes by coordinating with Finance Manager to ensure all financial data is accurate and complete before financial statements are prepared at the HQ.

· Financial Reporting: Responsible in the preparation of basic financial statements or reports, providing an accurate and timely picture of the company's financial status.

· Budget Tracking: Responsible with tracking the company-wide budget utilization, ensuring that all expenditures are within approved budgets.

· SST Reporting: Responsible with the SST reporting process, coordinating with site Finance Manager for data collection, validation, and timely submission.

· Communication Facilitation: Serve as the primary point of contact for the site teams on financial matters, enhancing the speed and efficiency of communication and resolution of any issues.

· Support to Finance Manager: Support the Finance Manager in various financial analysis tasks, aiding in the development of financial strategies and policies.

Job Requirements

• Degree holder in Accounting or a related discipline

• Fresh graduates are encouraged to apply.

• Diploma holders must have a minimum of 2 years of relevant experience.

• Proficiency in Microsoft Office and other computer applications.

• Strong multitasking skills, high commitment, and a strong sense of urgency in meeting deadlines.

• Immediate availability or a short notice period is an advantage.

• Willingness to travel is required.

Additional Information

• 2 vacancies available (Putrajaya & Ampang)

• 5-days work week, with Saturday work on an alternate basis

• Contract position