Responsibilities

• A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.

• Perform cashiering functions in terms of product purchase by balancing cash registers.

• Recommend and promote product or PLC membership sign-ups and renewals to meet customers’ needs and objectives.

• Support in replenishing out of stock items on the display and assist in any ad-hoc/periodic stock-take and/or stock count exercise.

• Perform and maintain overall general housekeeping to ensure clean and safe environment for staff, customers and pets.

• Any other daily operations duties as assigned by the store person in charge/supervisor.

Requirements

• Individuals who are hardworking, matured and of pleasant personality are encouraged to apply. Good communication skills and self-motivated sales person are added advantages.

• Fresh graduates are encouraged to apply.

• Possessing own transport is an added advantage.

• Willing to work on weekends and public holidays.
  

The Role Supervisor / Retail Executive

• Responsible in assisting Store Manager/Executive in Charge for overall Outlet Operation

• Handle all day-to-day task at store (cash money, daily report, promotion etc)

• Supervise staffs (attendance, briefing, follow up)

• To demonstrate excellent customer service and build & maintain good rapport with customers

• Play an integral part in contributing towards outlet sales achievement & sales growth

• Maintain cash accurately according to the set procedures and to keep proper records of operation

• Actively promote stocks or promotional mechanics to customer

• Responsible in dealing with customer inquiries and complaints

• Assisting in all aspects of outlet , especially display, merchandising and cleanliness

About You

• Meticulous

• Pleasant disposition

• Customer service oriented

Benefits

• EPF, SOCSO & EIS

• Annual Leave

• Sales Incentive

• Flexible Working Hours

• Team Member Discount

• 13 month salary (Full Time Only)

Requirements

• Malaysian

• Able to work on shifts

• Able to to work on weekdays, weekend and public holiday

• Able to work at least 3 month

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,850.00 - RM2,200.00 per month

Benefits:

• Additional leave

• Health insurance

• Maternity leave

• Meal allowance

• Opportunities for promotion

• Parental leave

• Professional development

Application Question(s):

• How old are you this year?

• Do you have transport? Car/Motorcycle?

• Are you able to work on 6 days per week & shifts & weekend and public holidays?

• Earliest start date?

Work Location: In person

About the role

Responsible for supervising and driving the daily performance of the Collections team to achieve collections targets and manage overdue accounts effectively. The role oversees case allocation, collection activities, escalated delinquency cases, team performance and coaching, while ensuring appropriate recovery actions are coordinated with relevant internal teams. The position also ensures all collection activities comply with the Hire Purchase Act 1967 and ELK-Desa's internal policies and conduct standards.

Key responsibilities

• Supervise and guide a team of Collection Executives and Junior Executives in achieving daily collection targets.

• Monitor daily call activities, case prioritisation and follow-up to ensure timely action on delinquent accounts.

• Review and assign collection cases across different delinquency buckets to ensure balanced workload distribution and effective case management.

• Monitor adherence to established escalation protocols and collection procedures.

• Monitor team performance against key collection KPIs, including call volume, Promise-to-Pay (PTP) rate, cure rate and arrears collected.

• Identify performance gaps and implement appropriate follow-up actions to improve collection effectiveness.

• Prepare weekly and monthly performance reports for the Collection Manager, highlighting key trends, risks, performance gaps, and recommended actions.

• Handle escalated delinquency cases requiring negotiation, restructuring discussions, decision-making or sensitive hirer engagement.

• Ensure appropriate follow-up and recovery actions are taken for severely delinquent accounts.

• Coordinate with the Repossession Team, Field Visit Officers and Legal Administration on recovery actions and case escalation.

About you

• Minimum Diploma or Degree in any field.

• 4–6 years of relevant experience in collections, credit control or debt recovery, with at least 1–2 years of supervisory experience.

• Experience in hire purchase and auto financing/lending, with good knowledge of the Hire-Purchase Act 1967 and relevant debt collection practices.

• Strong communication, negotiation and team leadership capabilities.

• Ability to work effectively under pressure and meet tight recovery targets and deadlines.

• Good analytical and problem-solving skills, with the ability to monitor collection performance and identify areas for improvement.

Responsibilities

• A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.

• Perform cashiering functions in terms of product purchase by balancing cash registers.

• Recommend and promote product or PLC membership sign-ups and renewals to meet customers’ needs and objectives.

• Support in replenishing out of stock items on the display and assist in any ad-hoc/periodic stock-take and/or stock count exercise.

• Perform and maintain overall general housekeeping to ensure clean and safe environment for staff, customers and pets.

• Any other daily operations duties as assigned by the store person in charge/supervisor.

Requirements

• Individuals who are hardworking, matured and of pleasant personality are encouraged to apply. Good communication skills and self-motivated sales person are added advantages.

• Fresh graduates are encouraged to apply.

• Possessing own transport is an added advantage.

• Willing to work on weekends and public holidays.

About the role

All-Rounder / Pembantu Kedai (Shop Assistant) at a Kuih Nyonya shop. The role involves working across counter service, kitchen support, and maintaining cleanliness standards in a food preparation and retail environment.

Key responsibilities

• Greet customers at the counter
• Cut kuih (traditional cakes) neatly
• Take orders and wrap sales
• Assist with cooking simple food in the kitchen
• Prepare ingredients in the kitchen
• Maintain cleanliness of the sales area and kitchen

About you

• Aged 18 years and above
• Interest in cooking and food preparation
• Honest and trustworthy
• Maintains cleanliness standards
• Punctual and reliable with working hours

Benefits

• Salary paid on time
• EPF and SOCSO contributions
• Staff meals provided
• Training in cutting kuih and cooking provided
• Clean and comfortable working environment

About us

Kuih Nyonya shop located in Kepong Baru.

Work at Flame & Fern Café =)
Flame & Fern Café is a modern café designed to provide a cozy and welcoming atmosphere for all guests. With a focus on high-quality halal food and beverages, we aim to create memorable dining experiences for families, friends, and casual visitors alike.

We are seeking a friendly and attentive server to join our team at Flame & Fern Café. The ideal candidate is customer-focused, efficient, and passionate about providing excellent service in a fast-paced café environment.

Key Responsibilities:

• Greet and seat guests promptly and courteously.

• Take food and beverage orders accurately and efficiently.

• Serve food and drinks to guests in a timely and professional manner.

• Check in with guests to ensure satisfaction and promptly address any concerns.

• Process payments and handle cash or card transactions accurately.

• Maintain cleanliness and organization of the dining area.

• Collaborate closely with kitchen staff to ensure smooth service.

Qualifications:

• Previous experience as a server or in customer service is preferred but not required.

• Strong communication and interpersonal skills.

• Ability to work in a fast-paced environment while maintaining high service standards.

• Knowledge of food safety and hygiene regulations.

• Flexible to work various shifts, including evenings, weekends, and holidays.

Looking for A Career with Many Perks?  Reap The Benefits Through a Sales Career with Public Bank!

About the Role

In tandem with our growth and expansion, we are looking for passionate and enthusiastic individuals to join our Dynamic Sales Team. As a Sales & Marketing Executive, you will play a crucial role in promoting our banking products and services, building client relationships and securing tailored financial solutions for clients.

What You’ll Do

• Execute sales strategies to promote and market either Hire Purchase OR Commercial/Consumer Loans

• Identify and pursue new business opportunities to achieve assigned sales targets

• Build and maintain strong relationships with clients, understanding their financial needs and recommending appropriate solutions

• Participate in marketing campaigns, promotional events and product launches

• Collaborate with internal teams to secure prompt loan approval and execution

What We’re Looking For

• Minimum SPM qualification with at least 5 passes and 3 years of working experience

• Result oriented with strong desire to sell

• Strong communication and interpersonal skills

• Possess own transport and willing to travel

• Experience in sales and customer service will be an added advantage

• Fresh Diploma/Degree holders are also encouraged to apply.  Training in sales and marketing techniques and product knowledge will be provided.

If you have a strong passion for sales, join us and be part of our Dynamic Sales Team!

Why Join Us?

• We offer exciting possibilities and doors of opportunities will be opened to high performing individuals

• Our employees are the fundamental building block of the Bank's resilience and long term sustainability. We are therefore committed to nurturing, developing and empowering our talents to ensure that each of them will grow to their greatest potential alongside the Bank

• We hire the most talented people from diverse backgrounds. We value diversity as the wealth of experience and perspectives strengthens our ability to connect with a wide cross-section of customers and build a richer environment for creativity and innovation

What You Can Get

Our integrated suite of wellbeing programmes designed to enhance the employees’ quality of life and welfare include the provision of:

• Fair and competitive remuneration

• Comprehensive medical benefit scheme

• Low interest/interest free staff housing loans/vehicle loans/special loans

• Attractive annual leave scheme, extended maternity leave, sabbatical leave, examination leave etc.

• Insurance coverage and attractive retirement schemes

• Performance-based reward system

• Opportunities for career advancement based on merit

To encourage employees to strive for career progression, we accord other defined benefits and perks to employees as they progress up the corporate ladder to assume bigger roles and responsibilities

(All expenses incurred for attendance at the interview and/or in the course of hiring process will be on candidate's own account)

Key Responsibilities

• Assist in creating content (writing, videos, images, captions) for social media

• Support editing tasks using tools like CapCut / Canva

• Help research trends and generate content ideas

• Assist in managing and scheduling social media posts

• Support live sessions and media production when needed

Requirements

• Diploma/Degree student in Media, Communication, or related field

• Basic skills in video editing and content creation

• Familiar with TikTok, Instagram, and Facebook

• Creative, proactive, and willing to learn