Responsibilities

• A customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.

• Perform cashiering functions in terms of product purchase by balancing cash registers.

• Recommend and promote product or PLC membership sign-ups and renewals to meet customers’ needs and objectives.

• Support in replenishing out of stock items on the display and assist in any ad-hoc/periodic stock-take and/or stock count exercise.

• Perform and maintain overall general housekeeping to ensure clean and safe environment for staff, customers and pets.

• Any other daily operations duties as assigned by the store person in charge/supervisor.

Requirements

• Individuals who are hardworking, matured and of pleasant personality are encouraged to apply. Good communication skills and self-motivated sales person are added advantages.

• Fresh graduates are encouraged to apply.

• Possessing own transport is an added advantage.

• Willing to work on weekends and public holidays.

We are seeking a skilled Analyst, System Maintenance to join our dynamic technology team. The ideal candidate will be responsible for maintaining and optimizing our business-critical systems, ensuring high availability, and providing exceptional technical support to our users. This role requires a proactive problem-solver with strong technical skills and excellent communication abilities.

KEY RESPONSIBILITIES:

a) Business System Monitoring & Incident Management:

• Conduct real-time monitoring of core business systems (e.g., WMS/TMS, CRM, MES) to track their health status and key performance indicators (KPIs).

• Respond promptly to and handle alerts and user-reported incidents via tickets/phone calls from business users (e.g., customer service, warehouse staff, production planners), quickly assessing the business impact scope.

• Execute standardized troubleshooting procedures to perform initial diagnosis and restoration for common business operation issues, including system access, order processing, data queries, and report generation.

b) User Support & Service Request Fulfillment:

• Efficiently and accurately process user service requests within the ITSM ticketing system, such as user account/permission management, basic data maintenance, and business transaction inquiries.

• Adhere to established SLAs to ensure timely response and resolution for all business disruption incidents and service requests.

c) Routine Operations & Deployment:

• Perform standard operational procedures including daily system start-up/shutdown, health checks, and log backups.

• Under guidance, complete application version deployments and updates in test/production environments.

• Document incident handling processes in detail and continuously maintain/update the knowledge base and SOP manuals related to business systems.

d) Issue Escalation & Collaboration:

• For complex technical issues or suspected system bugs beyond independent resolution, clearly and accurately describe the symptom, business impact, and steps taken, then escalate to L2/L3 or development teams.

• Act as a communication bridge between business users and development teams, ensuring accurate and efficient information transfer.

QUALIFICATIONS

• Bachelor’s Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field.

• Experience with system monitoring tools, ITSM platforms (ServiceNow, Jira)

• Minimum 2–4 years of experience in IT Operations, Application Support, System Support, or a similar role.

• Strong problem-solving abilities, excellent communication skills, and ability to work under pressure.

• Experience in manufacturing or logistics industry

About the role

Nexus Wise Sdn Bhd is seeking a dedicated and organised Human Resource & Admin Executive to join our team in Petaling Jaya, Selangor. This is a full-time position that plays a vital role in supporting the operational and people-related functions of our innovative food technology and safety organisation. As a Human Resource & Admin Executive, you will be responsible for managing day-to-day HR and administrative activities that enable our business to run smoothly and our employees to thrive. This role is essential to maintaining our company culture and ensuring compliance with HR policies and administrative procedures.

Key responsibilities

• Manage recruitment processes including job postings, candidate screening, interview scheduling and onboarding of new employees

• Maintain and update employee records, documentation and HR databases in compliance with data protection regulations

• Provide administrative support to senior management and departments, including scheduling, correspondence and meeting coordination

• Process and maintain payroll-related documentation, leave applications and employee benefits administration

• Assist in the development and implementation of HR policies, procedures and employee handbooks

• Organise company events, training sessions and employee engagement activities to foster a positive workplace culture

• Handle general office administration tasks including procurement, inventory management and facilities coordination

• Support the preparation of HR reports and analytics for management decision-making

• Respond to employee inquiries regarding HR policies, benefits and workplace matters in a professional and timely manner

• Ensure compliance with employment legislation, health and safety regulations and company policies

What we're looking for

• Diploma or Bachelor's degree in Human Resources, Business Administration or a related field

• 2-4 years of experience in HR and administrative roles within a similar industry or corporate environment

• Strong proficiency in HR software systems and Microsoft Office applications (Word, Excel, PowerPoint)

• Excellent communication and interpersonal skills with the ability to interact professionally with employees at all levels

• Exceptional organisational skills with the capacity to manage multiple tasks and meet deadlines

• Knowledge of Malaysian employment laws, regulations and best practices in HR administration

• Ability to maintain confidentiality and handle sensitive HR information with integrity

• Proactive, detail-oriented approach with strong problem-solving abilities

• Experience in payroll administration or benefits management is highly desirable

• Familiarity with the food technology or food safety sector would be an advantage

What we offer

Nexus Wise Sdn Bhd is committed to providing a supportive and rewarding work environment where our employees can grow and develop their careers. We offer competitive salaries commensurate with experience and qualifications. Our benefits package includes health and medical coverage, professional development opportunities, and a collaborative workplace culture that values innovation and teamwork. We provide flexible working arrangements where appropriate, and actively promote work-life balance to support the wellbeing of our team members. Employees have access to ongoing training and development programmes to enhance their skills and career progression within the organisation.

About us

Nexus Wise Sdn Bhd is a forward-thinking company specialising in food technology and safety solutions. We are dedicated to advancing food safety standards and leveraging innovative technology to support businesses across the food industry. Our mission is to deliver high-quality solutions that protect consumers and help our clients meet regulatory requirements whilst maintaining operational excellence. With a team of passionate professionals, we are committed to creating a workplace where creativity, integrity and excellence are celebrated. We believe in the power of collaboration and invest in our people as key drivers of our success and growth within the food technology sector.

Apply now

If you are a motivated HR and administrative professional ready to make an impact at Nexus Wise Sdn Bhd, we would like to hear from you. Please submit your CV, cover letter and any relevant certifications through our online application portal. We look forward to welcoming a talented individual to our team in Petaling Jaya.

TANGGUNGJAWAB UTAMA

1. Urusan Kaunter & Transaksi Mengendalikan semua transaksi jualan di kaunter dengan tepat. Mengimbas, merekod dan menerima bayaran daripada pelanggan  (tunai, kad atau kaedah lain yang dibenarkan). Mengeluarkan resit kepada pelanggan bagi setiap transaksi.

2. Pengurusan Tunai Memastikan jumlah wang di dalam laci tunai adalah tepat pada permulaan dan akhir syif. Mengira dan menyerahkan wang kutipan harian mengikut prosedur syarikat. Bertanggungjawab terhadap keselamatan wang tunai semasa bertugas.

3. Khidmat Pelanggan Memberi layanan yang mesra, sopan dan profesional kepada pelanggan. Membantu pelanggan dengan pertanyaan asas berkaitan produk atau harga. Menangani situasi pelanggan dengan baik dan tenang.

4. Sistem & Rekod Menggunakan sistem POS (Point of Sale) dengan betul. Memastikan semua transaksi direkod dengan tepat. Melaporkan sebarang ralat sistem atau transaksi kepada penyelia.

5. Pematuhan & Disiplin Mematuhi SOP syarikat dalam pengendalian kaunter dan tunai. Menjaga kebersihan dan kekemasan kawasan kaunter. Tidak melakukan sebarang manipulasi atau penyelewengan wang syarikat.

Job Description:

Welcome to Malaysia Career & Training Fair.

Unleash your potential!

Drop off your resume here so when the right job opportunity comes along, we can reach out to you! Make sure your resume is up-to-date so you stand a better chance at getting selected.

Visit us at: < Booth 312 > URL, https://careerfair.asia/

Date : 5 - 6 September 2026

Time : 10.00AM – 7.00PM

Venue : Mid Valley Exhibition Centre

Deposit your resume here and see you at the event!

Job Requirement

1) Preferably with Certificate / Diploma / Degree in Engineering.

2) Min 2 years related experience.

3) Familiar with IPC-610 workmanship standards on soldering and BGA rework.

4) Good knowledge on SMT, Wave soldering and Test processes.

Job duties

1. To attend daily PCBA repairing jobs in production and perform rework task based on the priority for shipment.

2. To evaluate or analyze the needs of each job, select proper tools or equipment to repair defective PCBA.

3. To check BOM of PCBA and raise PR to request component for replacement.

4. To rework defective components and achieve the soldering quality based on product/quality specification.

5. To support testing wiring for smock-up preparation and verification.

6. To carry out daily calibration of repairing tools, including solder iron, hot air blower and etc.

7. To perform daily maintenance activitiy of BGA rework stantion.

8. To train and re-train operators on soldering / rework to achieve desired quality & speed as per IPC requirement

9. To train and re-train operators on QC inspection to achieve desired quality & speed

10. Any other duties assigned by superior from time to time.

About the role

A role preparing and grilling satay using charcoal, managing the cooking process, and maintaining food preparation standards.

Key responsibilities

Grill satay using charcoal

Monitor fire to ensure satay cooks evenly and does not burn

Apply sauce/seasoning during the grilling process

Arrange cooked satay onto serving trays

Maintain cleanliness and hygiene of the work area

About you

Diligent, responsible and willing to learn

Able to work in a food preparation environment

Able to follow instructions and work efficiently

Experience in food preparation is an advantage

Typhoid vaccination required

Enable your future

At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world’s most forward-thinking brands, and explore what’s possible when human expertise meets technology. Together, we’ll enable the future — starting with yours.

Top reasons to work with TDCX

• Attractive remuneration and great perks

• Comprehensive medical, insurance, and social security coverage

• World-class workspaces

• Engaging activities and recognition programs

• Strong learning and development plans for your career growth

• Positive work culture that enables your future

• Easy-to-access location with direct public transport links

• Flexible working arrangements

• Coaching and mentoring from experts in your field

• Join a global company, winner of hundreds of industry awards

What is your mission?

This role is to actively manage, lead, innovate, motivate, and develop a team of trainers and/or quality leads. The role is involved in developing systems, processes, and team members to achieve superior levels of service.

Key responsibilities

• Drive individual and team goals, including but not limited to training certifications for trainers, deadlines for training remediations, review targets for quality leads, and all other relevant team metrics.

• Strategically manage the workload and workflows for both quality and training teams and set up the right organizational structures to support all lines of business and workflows.

• Proactively communicate with the client on daily operational matters relating to training and quality.

• Partner with operational teams to ensure that refresher training needs are identified and delivered.

• Become a customer experience expert partner to the client by developing in-depth knowledge on the client's training and quality processes (audits, calibrations, certifications, etc.).

• Proactively suggest improvements to those processes and closely collaborate and provide feedback on new launches or process changes with a potential impact to quality or training.

• Provide timely team member reviews and handle all team member professional development.

• Provide support to the team at all times, including the delivery of training for trainers and completion of quality review work for quality leads.

• Facilitate regular team meetings to ensure updates are delivered consistently and staff have an input into day-to-day operations.

• Any additional responsibilities as business needs dictate.

Who are we looking for?

• Open to local Malaysians only.

• Accept SPM and above.

• Must have L&D manager experience.

• Proficiency in English at the CEFR C1 level mastery.

• Strong analytical and operations management skills.

• Strong client focus with superior written and verbal communication skills.

• Ability to work under pressure in a fast-paced environment with limited structure.

• External candidates require 2 years of prior team management experience in a BPO contact center in a similar role.

About TDCX

Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.

With a focus on helping companies enable the future, TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.