Key Responsibilities

Pre-Sales

• Lead handling of sales enquiries via calls and emails.

• Explain products, pricing, promotions, and service terms to customers.

• Approve online service applications and liaise with Finance for payment verification.

• Coordinate with internal teams to ensure smooth and timely order processing.

Sales & Customer Service Support

• Oversee processing of service requests and respond to escalated customer enquiries.

• Manage sales and customer service emails; provide guidance to junior staff.

• Maintain accurate customer and sales records.

• Call suspended customers to follow up and support retention initiatives.

• Conduct monthly analysis of the success rate in retaining suspended customers to identify trends and improvements.

• Prepare monthly aging reports and other sales-related reports.

• Plan and oversee customer retention calls and initiatives.

• Support internal audits and compliance requirements.

• Handle ad-hoc projects or tasks assigned by Management.

Inventory Management

• Monitor and maintain inventory, conduct monthly stock counts, and manage replenishment.

• Oversee equipment warranty claims and RMA processes.

• Coordinate with Finance and IT for customer retention exercises and other operational initiatives.

Requirements

1. Diploma or Bachelor’s Degree in Business, Marketing, Communications, or related field.

2. Minimum 3–5 years’ experience in sales support, customer service, or service operations.

3. Experience supervising or guiding junior staff is highly preferred.

4. Strong communication skills in English and Bahasa Malaysia; Mandarin proficiency is an added advantage.

5. Good coordination skills with internal departments (Finance, IT, Operations).

6. Strong reporting, documentation, and follow-up discipline.

7. Comfortable handling escalated customer issues professionally.

8. Proficient in Microsoft Excel, email systems, and CRM/order management systems.
   

Job summary

A global software products and services company is seeking an experienced MS SQL Architect in Kuala Lumpur, Malaysia. The candidate should possess around 15-16 years of experience in the MS SQL space, with a focus on optimization and database clustering. Strong hands-on experience in the role for at least 6-7 years is essential. Excellent communication skills in English are required, and exposure to FiServ is advantageous. Join a certified Great Place to Work and take part in transformative projects across various sectors.

Qualifications

• Total experience of around 15-16 years in the MS SQL space.

• Hands-on experience as a MS SQL Architect for at least 6 to 7 years.

• Deep understanding of the entire MS SQL ecosystem.

Job description

• Total experience of around 15-16 years in the MS SQL space

• Hands-on experience as a MS SQL Architect for at least 6 to 7 years

• A deep understanding of how the entire MS SQL ecosystem

• Extremely strong understanding of MS-SQL database clustering

• Extremely strong understanding of how optimisation in MS SQL works

• Any experience / exposure to FiServ would be a huge advantage

• Excellent communication skills in English

Responsibilities:

• Work closely with Marketing Team to produce concepts & artworks based on brands’

directions & objectives inclusive of ad-hoc duties.

• Handle design layout, graphics, social media and user interface from idea formation

• Design marketing materials such as brochures, flyers, posters, banners, and POS materials

• To ensure on-time performance for concept development

• Maintaining a consistent approach and high level of creativity across all assets.

• Be independent, meticulous, proactive, results oriented, and able to work with minimum

supervision.

• Handle multiple projects and meet deadlines efficiently - Able to work independently and

collaboratively - Good time management and attention to detail - Willingness to learn new

tools and technologies

Requirements:

• Degree in Graphic Design, Web Design, Multimedia Design, or related field

• Preferably 1 - 2 years’ experience in web development and online marketing.

• Have a creative mind for brainstorming with marketing team.

• Proficient with Adobe Creative Suite especially Photoshop and Illustrator.

• Passionate about the internet development and social media.

• Familiar with HTML/CSS is an advantage.

• Creative with the ability to convert business objectives into professional design

• To execute ideas from concept to final artwork

• Basic video editing or motion graphics knowledge (After Effects, Premiere Pro, CapCut)

• Fast learner, self-starter and able to work with minimum supervision.

• Good command of English written and spoken.

• Fresh graduate is encouraged to apply.

We are seeking a detail-oriented and reliable General Storekeeper to join our growing team. The successful candidate will be responsible for managing the receipt, storage, and dispatch of goods, ensuring accurate record-keeping, and maintaining a safe and organized warehouse environment. This role is key in supporting smooth operations, accurate inventory control, and timely deliveries to meet customer requirements.

Key Responsibilities

• Pack goods in a safe, secure, and efficient manner to ensure product quality during handling and transportation.

• Handle deliveries and receiving of goods, including proper inspection and documentation.

• Maintain accurate logs and records of all transportation, inventory movement, and stock levels.

• Organize and maintain the storage area to ensure cleanliness, safety, and easy accessibility of goods.

• Ensure shipments and inventory transactions are carried out with high accuracy and compliance with company procedures.

Interview: Online via Microsoft Teams (1 Round)

Working location: Annexe 1, Bangsar (Near LRT station)

Job Responsibilities:

• Proactively engage with potential customers via phone to provide service recommendations

• Handle inquiries and guide customers on suitable plans based on their needs

• Ensure customer satisfaction and a smooth application process

• Provide accurate information while maintaining professional communication

• Contribute to team performance and quality standards

Requirements:

• Minimum SPM & Passed

• Customer engagement or telemarketing experience is an advantage

• Basic command of English & Bahasa Malaysia

• Self-motivated and goal-oriented

• Fresh graduates are encouraged to apply!

Working Hours: -

• Monday - Friday: 9:00 AM – 6:00 PM,

• Saturday: 9:00 AM – 2:00 PM (skip if target achieved)

Training Provided: 9 working days (Online OR Physical)

Salary & Benefits: RM1,700 – RM1,900 + Unlimited commissions

• With guidance from more experienced team members manages customer account profitability, forecasting, planning and monitoring efficiency and execution of strategies.

• Manages order & demand managements 

• ECO management and coordinates ECO implementation, 4M, readiness, new build, exposure/liability, rework and also NRE

• Strong participation in pricing/bid preparation and the development and management of contract terms.

• Manages and monitors customer satisfaction day to day and formally (customer surveys, self-assessments, complaint management, problem resolution, satisfaction management).

• Communicates frequently with customers to help ensure satisfaction with the company and the products.

• Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.

• Receives and resolves customer issues and complaints. Monitors the impact on inventory of order changes.

• Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.

• Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.

Job Requirements:

• Minimum at least 5-6 years working experience in related fields

• Minimum education is Bachelor Degree in relevant fields

• Candidate with Return Merchandise Authorization (RMA) foundation and exposure will be an added value.

• In-depth knowledge of the manufacturing process, schedules and scheduling requirements, and SCM.

• In-depth knowledge of the business issues associated with manufacturing PCBs.

• In-depth knowledge of product pricing, contracts and contract negotiations.

• Thorough understanding of business risks and price make up (Value add and Materials)

• Excellent customer contact, negotiation and problem resolution skills.

• Good presentation, database management and computer skills.

• Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.

• Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.

• Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight time deadlines.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

Location:

1. AEON Credit Service Raja Uda, Butterworth ( Northern Regional Office)

Job Responsibilities:

• To follow up closely with customers regarding their payment from time to time as required.

• Work closely with other team members and other staff.

• Educate customers to make payment promptly.

• Inform customers about new payment channels and product.

• Review on individual daily performance (total collection).

• Deliver good customer service and maintain high professionalism during negotiation with customers.

Job Requirements:

• Possesses Diploma/Degree in Business Administration Finance/Accountancy/Economic/Banking or equivalent.

• Minimum 1-2 years collection payment experiences is an added advantage. 

• Target oriented and able to work under pressure.

• Good communication and negotiation skills. 

• Fresh graduate are welcome to apply.

• Priority will be given to those who can start work immediately.