Key Responsibilities

1. Claim Preparation & Submission

• Compile and prepare all required claim documents, invoices, and supporting evidence.

• Ensure all claims comply with contract requirements and are submitted within the stipulated deadlines.

• Liaise with clients, main contractors, and relevant authorities to ensure timely and accurate submissions.

2. Verification & Documentation

• Cross-check claims against contract terms and completed work.

• Review and verify subcontractor claims to ensure accuracy and completeness.

• Ensure all documentation is properly organized and maintained.

• Proactively follow up on any missing or incomplete documents.

3. Follow-up & Payment Tracking

• Monitor the status of submitted claims, Site Evaluation Sheets (SES), and payment approvals.

• Coordinate with project managers, finance teams, and subcontractors to address any claim-related queries.

• Maintain a tracking system for outstanding payments and expected collections.

4. Coordination Across Teams

• Work closely with project managers to ensure claims align with project progress.

• Support finance and accounts teams in payment processing and reconciliation.

• Provide regular updates and reports to internal stakeholders.

5. Compliance & Reporting

• Ensure all claim submissions comply with contractual requirements and company policies.

• Prepare reports on claim progress, approvals, rejections, and pending matters.

• Identify process gaps and recommend improvements to streamline the claims process.

6. Dispute Management & Adjustments

• Address disputes or inquiries from clients with proper supporting documentation.

• Revise and resubmit claims when required based on feedback.

• Maintain accurate records of disputes, resolutions, and adjustments for audit purposes.

Requirements

• Minimum SPM or Diploma in a related field.

• Experience in telecommunication projects will be an added advantage.

• Proficient in Microsoft Word, Excel, and other basic office applications.

• Strong communication skills in English (Mandarin is an advantage).

• Able to work under pressure and meet tight deadlines.

• A team player who’s also confident working independently.

A detail-oriented and proactive E-commerce Executive to manage daily operations across multiple online marketplaces. 

This role focuses on ensuring smooth store operations, accurate product listings, and excellent customer experience.

Key Responsibilities

1. Store & Product Management

• Upload and update product listings across all online platforms

• Ensure accuracy in product details

• Support campaign / promotion setup 

2. Inventory & Order Fulfillment

• Monitor and update inventory

• Coordinate with warehouse/logistics to ensure timely order processing

• Identify and resolve fulfillment issues to maintain stores performance

3. Customer Service & Store Performance

• Respond to customer inquiries promptly to maintain high chat response rates

• Manage reviews, ratings, and customer complaints professionally

• Support return and refund handling

Requirements

• Experience with Shopee, Lazada, and/or TikTok Shop Seller Centers

• Strong attention to detail

• Understanding of e-commerce KPIs (e.g. fulfillment rate, store ratings)

• Proficient in Microsoft Excel / Google Sheet

• Good written communication in English & Bahasa Malaysia

• Proactive, organized, and able to work in a fast-paced environment

RESPINSIBILITIES:

•To review, advise and negotiate contracts that relate to the daily business of the company

•Conduct legal research and keep abreast of new laws and regulations applicable to the Company and its businesses and advise the management on any potential legal issues/risks arising therefrom.

•Review, recommend and/or develop policies, procedures or guidelines for the Company and/or its respective business units to ensure compliance with the relevant laws and regulations.

•Liaise with external law firms, consultants and regulators if need be.

•Provide training to staff on legal, compliance and corporate governance related matters.

•Performing regular internal audits to ensure the group of companies are in compliance with laws and regulations.

•Providing confidential personal assistance to the Directors, including composing and preparing correspondences, reports, and memorandums.

•Maintaining strict confidentiality, and interacting professionally with all levels of management, staff, clients, government departments, and business associates.

•Managing projects, meetings schedules, correspondences, reports, call screening, travel arrangements, and handling private and confidential matters.

QUALIFICATIONS:

•Complete a bachelor degree in business, law, legal management, public administration, or a related field.

•Prior experience in legal, risk management or compliance roles.

•Superior attention to detail to identify and correct risky practices.

•Must be a strong communicator and capable of expressing oneself clearly both in speaking and in writing.

•Possess a collaborative personality and be open to suggestions from team members.

•Exemplify strong knowledge of industry protocols and best practices.

•Excellent analytical skills and ability to accurately interpret complex documents and policies.

•Strong time management and organizational skills and able to meet deadlines.

•Preferable mandarin speaking candidate as liaison with mandarin speaking customers.

•Willing to work in Section 34, Shah Alam.

The Korean Marketing & Admissions Liaison Officer is a trusted extension of the Marketing and Admissions function, responsible for nurturing meaningful relationships with Korean families and stakeholders. The role supports the College’s premium positioning by ensuring that communications, admissions guidance, and community engagement are delivered with cultural sensitivity, professionalism, and brand integrity. The officer will operate as a relationship continuity specialist, supporting the Korean market recruitment journey from initial enquiry through to onboarding, under the strategic direction of the Director of Marketing and Admissions.

Key Responsibilities:

Strategic Enrolment & Admissions Support

• Support the Korean family admissions journey by providing clear, culturally informed communication from enquiry through to enrolment and onboarding stages.

• Assist in coordinating consultations, campus visits, and information sessions for Korean prospective families.

• Provide culturally sensitive Korean language support during parent interactions, ensuring institutional messaging remains consistent with College standards.

• Maintain accurate and confidential records of prospective student data to support market insight and enrolment planning.

Marketing & Brand Advocacy

• Operate within the College’s approved marketing framework to support targeted outreach to the Korean market.

• Assist in the execution of recruitment events, webinars, and information sessions tailored to Korean families.

• Monitor feedback and community sentiment within the Korean market and report emerging insights to the Director.
  Protect and promote the College’s reputation by ensuring all outward-facing communication reflects institutional values.
  

Stakeholder Liaison & Community Engagement

• Build and maintain respectful, long-term relationships with Korean educational consultants, agencies, and community stakeholders.

• Serve as a primary communication support contact for Korean families, providing guidance and ensuring enquiries are appropriately resolved or escalated.

• Demonstrate high levels of discretion when handling sensitive family or student information.

• Escalate complex academic, financial, or welfare-related matters to senior leadership when required.

Operational Excellence & Brand Protection

• Follow approved communication guidelines when engaging with parents and stakeholders.

• Avoid making commitments outside authorised institutional policy.

• Support event logistics and coordination to ensure professional delivery standards.

• Provide proactive updates to relevant stakeholders to ensure continuity of communication.

Other Duties

• Perform any other reasonable duties as requested by College leadership to support marketing, admissions, or community engagement objectives.

Professional Requirements:

Education

• A Bachelor’s degree from a recognised international institution is essential.

• Qualifications in Communications, Business, Marketing, or Education are highly desirable.

Language Proficiency

• Native Korean language proficiency is essential.

• Full professional fluency in English is required.

• Additional proficiency in other Asian languages is an advantage.

Professional Experience

• 3-5 years of experience in marketing, admissions, public relations, client relationship management, or a similar high-touch professional role.

• Experience within international education, premium service environments, or high-end corporate or agency settings is highly preferred.

Competencies and Working Expectations

• Demonstrate exceptional attention to detail and strong communication discipline.

• Manage complex family or stakeholder interactions with professionalism, cultural sensitivity, and emotional composure.

• Maintain inclusive, respectful, and brand-aligned messaging in all communications.

• Operate effectively within dynamic or high-pressure recruitment periods.

• Function comfortably as an operational extension of the Marketing and Admissions function.

• Proactively anticipate stakeholder needs while managing multiple priorities.

• Support occasional evening or weekend commitments when required.

• Maintain professional responsiveness during active recruitment cycles.

Consistently uphold the College’s standards of excellence in all stakeholder interactions.

Key Responsibilities: 

• Vendor Communication: Maintaining relationships with scrap suppliers, negotiating prices, and discussing terms and conditions of scrap material purchases.

• Market Research: Staying informed about market trends, scrap material prices, and availability to make informed purchasing decisions.

• Quality Control: Ensuring that the purchased scrap materials meet quality standards and specifications required for the recycling or manufacturing process.

• Documentation: Maintaining records of transactions, purchase orders, invoices, and other relevant paperwork.

• Maintenance of procurement database including supplier and market data and evaluation result of potential source.

Qualifications & Skills: 

• Preferable candidate with relevant experience or major in related course.

• Skills: Basic computer knowledge Excel, Words, including WhatsApp, WeChat.

• Required language: Bahasa Malaysia, Mandarin, English. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

• Fresh graduate is encouraged to apply!

• Working Day: 8:00am - 5:00pm, Monday – Friday

 Personal Attributes:

• Honest, reliable, and proactive.

• Ability to work independently and in a team environment.

• Eager to learn and adapt to new processes.

Benefits

• Medical Benefits

• EPF and SOCSO included

• Annual leaves

Location: Vertical Corporate Tower, Bangsar South, Kuala Lumpur (KL)
Experience: 2026/2025/2024 passout
Qualification: Masters Degree in Software Engineering / Information Technology/Computer Science

About the Role

We are seeking enthusiastic and detail-oriented AI QA Engineers to join our team. This role is designed for fresh graduates who are passionate about Artificial Intelligence, Large Language Models (LLMs), and Retrieval-Augmented Generation (RAG). You will work on testing and validating AI-driven applications, ensuring model accuracy, reliability, and compliance with quality standards.

Key Responsibilities
Design and execute test plans for AI-based applications and systems.
Validate performance and accuracy of LLMs, RAG pipelines, and AI models.
Develop automated test scripts for AI workflows and APIs.
Perform functional, integration, and regression testing for AI features.
Monitor model performance metrics and identify anomalies.
Document test results and provide actionable insights for improvement.

Required Skills
Strong understanding of AI concepts, machine learning fundamentals, and NLP.
Knowledge of Large Language Models (LLMs) and their applications.
Familiarity with model training workflows and evaluation metrics.
Understanding of Retrieval-Augmented Generation (RAG) techniques.
Proficiency in at least one programming language (Python preferred).
Basic knowledge of QA methodologies, test case design, and automation frameworks.
Good analytical and problem-solving skills.

Preferred Skills
Exposure to AI testing tools and frameworks.
Exposure to PyTorch, TensorFlow, or similar ML libraries.
Familiarity with API testing and data validation for AI systems.

Eligibility
2025 graduates in Software Engineering or Information Technology.
Strong academic background and eagerness to learn AI-driven QA practices.

Why Join Us?
Work on next-generation AI systems and LLM-based applications.
Opportunity to learn and grow in AI Quality Assurance.
* Collaborative environment with AI experts and QA professionals.

Job Responsibilities:

1. Responsible for technical support to Sales PIC by providing proposals for new & existing products.

2. To design carton structure based on customer requirement, product shape and properties to align customer process requirement within the budget.

3. Preparing presentation slide & proposal report for customer.

4. Conduct relevant lab test evaluation for study purposes, analysis for internal & external input. 

5. Online monitoring for the new development jobs in the production line.

6. Attend to customer site for trial & test confirmation.

7. Cost saving initiative activities for internal improvement and sustainability.

8. Inter-department co-ordination and communicate actively with related stakeholders.

9. To involve in ISO documentation & maintaining/improve the SOP.

10. Generate a summary report for the new development activities on a weekly & monthly basis.

Job Requirements:

• Bachelor Degree in mechanical engineering or any equivalent field in packaging industry

• Fresh graduate or experience in product design field will be an advantage

• Knowledgeable in product development and good in presentation skills

• Good in initiating solutions, project management and management skills

• Able to work under pressure and willing to travel

• Readiness to explore and adapt with fast-paced environment

About the role
As a Customer Service Representative at Smilepayz, you will be connecting our customers to the products and services they need. In this full-time, office-based role in Kuala Lumpur City Centre, you will be responsible for providing customer service and support to ensure our customers have a positive experience with our brand.

What you'll be doing

• Responding to inbound customer, emails and messages in a timely and efficient manner

• Addressing customer inquiries, feedback and complaints with empathy, professionalism and a solutions-focused approach

• Providing product information and assistance to help customers make informed decisions

• Documenting customer interactions and following up as needed

• Identifying opportunities to improve customer satisfaction and suggesting process improvements

• Maintaining up-to-date knowledge of our products, services, policies and procedures

What we're looking for

• Proficiency in Mandarin and with basic proficiency in English, both written and verbal. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

• Candidates with 1 year of experience in finance, fintech, or internet-related industries are preferred.

• Excellent communication and interpersonal skills, with the ability to listen actively and respond to customer needs

• Strong problem-solving and decision-making skills, with the ability to think on your feet

• A friendly, patient and a genuine passion for delivering outstanding customer experiences

What we offer

At Smilepayz, we are committed to creating a positive and inclusive work environment where our employees can thrive. In addition to a competitive salary, we offer a range of benefits including:

• Competitive salary package and compensation benefits

• Opportunities for career development and ongoing training

• Team bonding activities and social events