Job Responsibilities:

• Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers

• Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents

• Assist sales order processing and follow up on delivery status of orders and track on collection

• Co-ordinate with logistics department to ensure on-time delivery to customer

• Liaise with customers to provide update order status

• Process sales data, sales progress reports and other sales related records and reports

• Communicate with customer via official emails regarding documentation submission, documentation status monitoring, customer approval status monitoring.

• Coordinate with customers and prepare shipping documents as required.

• Maintain files of all documentation and records (physical and digital) required for individual jobs.

Requirements;

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Economics, Business Studies/Administration/Management, Commerce or equivalent.

• Required language(s): Bahasa Malaysia, English, Mandarin to effectively communicate with our diverse client base and stakeholders.

• At least 1 year(s) of working experience in the related field is required for this position.

• Preferably Junior Executives specializing in Customer Service or equivalent.

• Applicants must be at least 18 years old.

• Fresh Graduates are encouraged to apply

Customer Services; Service Assurance; Clearance & Brokerage Operations; Clearance Admin Inbound/ Outbound
Education: Secondary education or equivalent
Experience: One (1) year of general clerical experience and One (1) year of customer contact experience

• Act as a direct point of contact for customers from the US market via calls and emails, providing guidance on clearance instructions, delivery-related issues, handling paperwork requests, as well as addressing exceptions, inquiries, and feedback on shipment clearance matters. Your aim is to optimize clearance efficiency and maximizing customer satisfaction.
• Prepare all necessary documentation for inbound shipments requiring formal entries and outbound shipments, ensuring compliance with US Customs and Quarantine regulations.
• Any other job-related tasks assigned by the manager. 
• Making a contact through calls and emails to obtain the correct information/paper works for US clearance
• Attend to escalation promptly for better customer experience

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Our client Amtel Cellular Sdn Bhd is seeking a Project & Service Engineer to join their team!

If you're passionate about electrical engineering and have a knack for troubleshooting, this is your chance to shine. With Amtel Cellular Sdn Bhd, you'll work on exciting projects, gain hands-on experience, and grow your career in a supportive environment.

About Our Client

Amtel Cellular Sdn Bhd is a leading company in the cellular industry, committed to innovation and excellence. Join us to be part of a dynamic team that values your skills and contributions.

What you'll be doing?

• Communicate with customers: Discuss requirements, specifications, and schedules for product requests.

• Work with overseas suppliers: Collaborate closely with suppliers, especially in China, to ensure smooth operations.

• Evaluate and prioritize tasks: Organize your workload to meet customer timelines efficiently.

• Lead the team: Guide your team members and conduct regular status review meetings.

• Review engineering tasks: Ensure technical proposals comply with local rules and IATF 16949:2016 requirements.

• Collaborate for improvement: Work with internal and external parties to enhance products and processes.

• Develop documentation: Assist in creating engineering documentation for new products or changes.

• Perform technical support: Provide support for EV battery repair services, including diagnostics, repairs, reporting, and maintenance.

Who are they looking for?

• Educational background: A Professional Certificate/Diploma/Degree in Electrical Engineering or a related field.

• Technical knowledge: Solid understanding of electronic/electrical principles.

• Experience: Candidates with no prior experience are welcomed to apply.

• Skills: Excellent interpersonal and communication skills, along with strong technical analysis and troubleshooting abilities.

• Language: Mandarin is required, frequent communication with China suppliers.

Why should you consider this opportunity?

Our client offers an attractive remuneration package and other benefits, such as:

• Competitive salary

• Phone allowance, travelling, meal & accommodation allowances.

• Annual leave: 14

How to apply

Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!

We welcome all qualified candidates to apply and be part of our team!

All information received will be kept strictly confidential and will be used only for employment-related purposes.

Know someone who'd be perfect for this role? Share this role with them! (Click this link to share referral details via Email)

#SmartHire

• To provide business support for corporate & institutional clients onboarding documentation review.

• To co-ordinate corporate investor’s investments & redemption are executed on timely basis. 

• To ensure monthly statement of accounts are to be sent to the customers / investors timely. 

• To ensure the data accuracy of the income distribution and client reports.

• To provide monthly updated fund performance, market developments and etc to corporate & institutional clients.

• To generate relevant reports for sales, budget & board meetings.

• To perform other ad-hoc duties as assigned from time to time.

Requirements:-

• Degree in Business or Finance or ACCA or equivalent to the same.

• At least 3 years of relevant working experience.

• Proficiency in Microsoft Office (Word and Excel).

• Working knowledge in the fund management will be an added advantage.

• Self-motivated, fast learner, organized and able to multi-tasks to meet tight deadlines.

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent.

• Required language(s): English & Bahasa Malaysia.

• At least 1-2 Year(s) of working experience in the related field is required for this position. Traveling Required

• Required Skill(s): Microsoft Office, Microsoft Project & Drafting. BIM, Autocad, Revit and Naviswork are added advantages

• Preferably Experience Executive specialized in Engineering or equivalent.

Job Responsibilities

• Sourcing & Procurement Management – Manage the end-to-end sourcing and procurement process for indirect materials, including consumables, equipment, tools, spare parts, and services.

• Supplier Relationship Management – Develop and maintain strong, long-term relationships with suppliers to ensure cost competitiveness, quality, and supply reliability.

• Quotation Evaluation & Negotiation – Review, compare, and evaluate supplier quotations to make value-driven purchasing decisions that balance cost, quality, and delivery.

• Internal Stakeholder Collaboration – Work closely with internal departments to understand purchasing requirements, technical specifications, and internal approval processes.

• Invoice & Documentation Verification – Verify vendor invoices and ensure all purchasing documentation is accurate and complete to support timely payment processing.

• Cost Reduction & Process Improvement – Actively support and participate in cost reduction initiatives and contribute to the continuous improvement of procurement processes and workflows.

• Purchase Order Management – Generate and issue purchase orders accurately and in a timely manner, ensuring compliance with company policies.

• Market Research – Conduct regular market research to identify new suppliers, products, and cost-saving opportunities.

• Delivery Follow-Up – Coordinate with suppliers and internal teams to track order status and ensure on-time delivery of goods and services.

Job Requirements

• Diploma or above in Business Administration, Supply Chain Management, Logistics, or a related field.

• At least 2 years of relevant experience in purchasing, procurement, or supply chain operations.

• Good communication and negotiation skills, both verbal and written.

• Detail-oriented with strong organizational and time management abilities.

• Able to work independently, prioritize tasks, and manage multiple responsibilities in a fast-paced environment.

• Basic understanding of purchasing and supply chain processes.

• Proficient in Microsoft Office applications (especially Excel and Word); experience with ERP or procurement systems is an added advantage.

• Strong problem-solving skills with good follow-up and execution ability.

• A proactive team player with a strong sense of responsibility.

• Good command of English and Mandarin, with the ability to communicate effectively with Mandarin-speaking suppliers.

EXECUTIVE trainees

(based at Glenmarie/Subang Jaya)

Career Opportunity :

• Train as executive trainees on Business Development, Customer Support and Marketing to assist company directors before given special tasks for long term career.

• FRESH diploma/graduate applicants are welcomed.

• Both females and males are encouraged to apply.

• Provide long term career in an established company.

• Few posts available at headquarter Glenmarie/Subang Jaya

• Income & allowance are performance based.

• Full indoor & outdoor training provided.

• Individual advancement based on performance and willing to learn.

Responsibilities:

• To support directors on marketing, products promotion, seminars, etc.

• To support directors to communicate with supplier/factories in English/BM/Mandarin.

• To support directors to communicate with customers/others in English/BM/Mandarin.

• To support directors to communicate & to support office, technical/sales staff to ensure customers get full support in new/existing businesses.

• To support directors at store on packing arrangement, delivery, etc.

Requirements:

• Must be able to speak and write in English.

• Must be Malaysian, healthy, preferably non-smoker.

• Degree or Diploma or Professional Certificate required.

• With or Without experience.

• With or Without own transport.

• Full training is provided for products, scope of work, management etc.

• Scope of work= approx 1/2 indoor, 1/2 outdoor.

• To travel outstation on day trips with team.

Salary

• RM2,000 to RM3,000 based on qualification & experience.

• Increment and extra allowance are based on performance.

Benefits

• EPF, Socso, Insurance, Medical

• Car travelling & Handphone allowances

• Outstation food allowances

• Special incentive allowances

Working Time : Mon to Fri (8.40am to 5.40pm)

Replacement days are given if needed to work on Sat & Sun or public holidays.