• Greeting guests upon arrival and departure with warmth and professionalism, ensuring a welcoming atmosphere

• Conducting efficient check-in and check-out procedures, accurately processing guest information and payment details

• Responding to guest inquiries and requests promptly, providing information about hotel facilities, local attractions, and services

• Managing room reservations, maintaining accurate booking records, and communicating with housekeeping and other departments

• Handling guest complaints and concerns with empathy and resolution-focused approaches, escalating issues when necessary

• Processing payments, managing the cash register, and maintaining financial accuracy and security protocols

• Maintaining cleanliness and organisation of the front desk area and public spaces

• Co-ordinating with housekeeping, maintenance, and other departments to ensure smooth hotel operations

• Providing local recommendations and arranging services such as transportation, dining reservations, and activity bookings

• Operating the hotel property management system and other relevant technology platforms accurately and efficiently

Company Description

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

Job Description

We are looking for a motivated and detail-oriented Failure Analysis Technician to join our team. Prefer fresh graduate or experience. In this role, you will be responsible for investigating and analyzing product failures using Optical Microscope, Atomic Force Microscopy (AFM), OSA and ZYGO  to determine failure defect and support the development of solutions that enhance product reliability. Your hands-on skills and technical expertise will play a critical role in our quality assurance processes.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
•    Perform detailed failure analysis on defective materials, components, or products using appropriate analytical tools and techniques to identify root causes and support continuous quality improvement.

•    Interpret results, monitor failure trends, and implement corrective and preventive actions in collaboration with cross-functional teams to prevent recurrence and improve product reliability.

•    Follow all laboratory safety protocols and standard operating procedures, maintain accurate documentation and reporting, and ensure proper handover of analysis status and findings between shifts or team members.

Qualifications

• Completion of a diploma in Engineering or related field from a recognized institution.

• Working experience:1-3years, fresh graduates are encouraged to apply
  
  PREFERRED

• Able to manage routine laboratory analysis and urgent/ad-hoc failure cases with minimal supervision, ensuring timely completion of investigations and reports.

• Capable of working independently to conduct detailed failure investigations while also collaborating effectively with engineering, quality, and production teams to resolve issues.

• Proficient in written and spoken English to clearly document analysis findings, prepare technical reports, and communicate results and recommendations to cross-functional teams.
  
  SKILL

• Strong technical and analytical skills in conducting failure investigations, including root cause analysis, use of laboratory and analytical equipment and understanding of manufacturing processes and defect mechanisms.

• Effective organizational and communication skills, with the ability to work independently and in cross-functional teams, maintain accurate documentation and reports, follow laboratory safety and quality standards, and manage multiple cases within deadlines.

Additional Information

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [email protected].

What You'll Do

• Support the sales team in generating leads and expanding business opportunities.

• Communicate with potential clients and assist in building strong customer relationships.

• Conduct telemarketing and follow-up calls with prospective clients.

• Prepare and deliver presentations to corporate clients alongside the sales team.

• Design marketing materials such as brochures, flyers, posters and social media visuals to support sales activities.

• Assist in planning and executing sales campaigns, roadshows and recruitment events.

• Conduct market research to identify potential customers and business opportunities.

• Work closely with the management team on sales strategies and business growth initiatives.

• Perform other duties assigned by the supervisor.

What We're Looking For

• Diploma or Degree students (or fresh graduates) in Business, Marketing, Mass Communication or related fields.

• Strong communication and interpersonal skills.

• Confident in interacting with people and willing to learn sales techniques.

• Basic knowledge of Canva and Microsoft Office (Word, Excel, PowerPoint) and familiarity with social media platforms.

• Creative mindset with an eye for design and presentation.

• Self-motivated, proactive and eager to learn.

• Able to work independently and as part of a team.

Why Join Us?

• 🎓 Gain real-world experience in sales and business development.

• 🤝 Learn customer communication and relationship-building skills.

• 🎓 Gain exposure to corporate presentations and client engagement.

• 📊 Develop presentation, negotiation and sales techniques.

• 🎨 Enhance your creativity by designing marketing materials.

• 👨‍🏫 Receive guidance and mentorship from experienced professionals.

• 📈 Opportunity for career growth and potential full-time employment upon successful completion of the internship.

• 📄 Internship certificate and recommendation letter (based on performance).

Syarat-syarat permohonan adalah seperti berikut:

1) Warganegara Malaysia berumur tidak kurang dari 20 tahun (calon-calon yang mempunyai pengalaman bekerja di bidang perkeranian/operasi mestilah tidak melebihi 35 tahun);

2) Memiliki kelulusan peringkat Diploma/Diploma Lanjutan (keutamaan dalam bidang Insurans/Pentadbiran Perniagaan/Pengurusan Pejabat/ Pemasaran/Perhubungan Awam/Khidmat Pelanggan) atau yang setaraf dengannya dari Institusi Pengajian Tinggi yang diiktiraf oleh Kerajaan; dan/atau

3) Memiliki kelulusan SPM/SPVM/STPM dengan kepujian dalam Bahasa Malaysia, Bahasa Inggeris dan Matematik serta lulus dalam empat (4) mata pelajaran lain;

4) Mempunyai sekurang-kurangnya dua (2) tahun pengalaman bekerja dalam hal-ehwal pentadbiran pejabat khususnya dalam bidang berkaitan Khidmat Pelanggan/Pembiayaan/Akaun/Takaful akan diberi keutamaan termasuk sanggup bekerja di bawah tekanan dan boleh berdikari dalam menyelesaikan masalah.

5) Memiliki kemahiran interpersonal dan komunikasi yang baik di semua peringkat dan mempunyai kemahiran dalam penggunaan komputer/internet; dan

6) Mempunyai integriti yang tinggi dan berkeupayaan bekerja di bawah tekanan serta sentiasa bersedia melaksanakan tugasan di luar pejabat.

Tugas dan Tanggungjawab:

1) Bertindak sebagai kumpulan / kakitangan sokongan kepada cawangan / unit teras perkhidmatan kepada anggota KPDRM iaitu Cawangan Pentadbiran Anggota, Cawangan Insurans, Cawangan Pinjaman dan Cawangan Billing / Kutipan & Kawalan Kredit dengan memberi maklumat standard melalui telefon berkaitan perkhidmatan KPDRM kepada anggota-anggota KPDRM :-

• Pentadbiran Anggota – pengeluaran modal yuran, insentif bantuan pelajaran, pendaftaran anggota baru, menambah / mengurang yuran, pertukaran maklumat peribadi, berhenti anggota, khairat kematian dan lain-lain berkaitan dengan pentadbiran anggota ;

• Pinjaman – persendirian dan barangan pengguna / konsumer, pengiraan pinjaman (kelayakan), semakan dan kelulusan ;

• Insurans – Insurans berkelompok dan insurans perubatan, kadar primium insurans, kelayakan dan tuntutan

• Billing / Kutipan & Kawalan Kredit – potongan gaji, baki pinjaman terhutang dan NPL

2) Memberi informasi yang selengkapnya seperti yang disediakan oleh Cawangan / Unit berkaitan mengenai keanggotaan dengan cara yang berhemah serta mesra anggota ;

3) Hendaklah selalu memberikan perhatian dalam menjawab segala persoalan yang dikemukakan oleh anggota KPDRM / PDRM secara berhemah dan menggunakan Bahasa yang mudah difahami ;

4) Membina hubungan yang baik dengan anggota / pelanggan semasa sessi soal jawab dalam memastikan anggota / pelanggan berpuashati dengan maklumat yang diberikan ;

5) Menjawab segala persoalan dalam tempoh yang munasabah dan sekiranya persoalan yang dikemukakan anggota tidak dapat dijawab dengan lengkap / tepat, perlulah dirujuk kepada pegawai / penyelia atau catit nombor telefon anggota untuk dihubungi semula oleh pegawai / penyelia ;

6) Selain memberikan maklumat berhubung dengan perkhidmatan / kemudahan yang ada di KPDRM untuk anggota, kakitangan help desk juga perlu mengambil maklum dengan merekodkan segala rungutan / luahan (pandangan) anggota serta masalah yang dihadapi dan seterusnya membuat  laporan kepada pegawai / penyelia untuk tindakan sewajarnya serta sebagai rujukan dalam meningkatkan / membaikpulih perkhidmatan / kemudahan kepada anggota-anggota;

7) Sentiasa meningkatkan kemahiran diri dalam tugasan di Unit KPDRM Helpdesk dalam usaha membantu rakan setugas untuk memastikan kelancaran tugasan di Unit KPDRM Helpdesk berdasarkan konsep bekerjasama ;

8) Sentiasa menjaga nama baik KPDRM dimata pelanggan, anggota KPDRM dan PDRM dalam melaksanakan tugas harian;

9) Lain-lain tugas yang diarahkan  dari masa ke semasa.

About the role

We are seeking a skilled Mechanical Engineer in Pekan Nanas, Johor. This is a full-time position that offers the opportunity to contribute to significant engineering projects and innovations within the mechanical engineering sector. As a Mechanical Engineer, you will play a vital role in designing, developing, and optimising mechanical systems and components that drive our business forward. This position is integral to our operations and offers the chance to work with cutting-edge technology and a dedicated engineering team.

Key responsibilities

• Design and develop mechanical systems, components, and assemblies using CAD software and engineering principles

• Conduct feasibility studies and technical analyses to support project planning and decision-making

• Perform calculations, simulations, and testing to ensure mechanical designs meet performance and safety specifications

• Prepare detailed engineering drawings, specifications, and technical documentation

• Collaborate with cross-functional teams including manufacturing, quality assurance, and procurement to ensure successful project execution

• Troubleshoot mechanical issues and implement corrective actions

• Ensure compliance with relevant engineering standards, regulations, and best practices

• Participate in continuous improvement initiatives to enhance efficiency and reduce costs

• Support manufacturing and installation processes to ensure designs are implemented effectively

What we're looking for

• Bachelor's degree in Mechanical Engineering or a related discipline

• Proficiency in CAD software such as AutoCAD, SolidWorks, or similar design tools

• Strong knowledge of mechanical design principles, materials science, and manufacturing processes

• Experience with engineering analysis software and simulation tools

• Excellent problem-solving and analytical skills with attention to detail

• Ability to work independently and as part of a collaborative team

• Strong communication skills in English; proficiency in Malay is advantageous

• Knowledge of industry standards and quality management systems

• Professional Engineer (PE) certification or willingness to pursue relevant certifications is preferred

• Experience in industrial machinery, hydraulics, or pneumatics is beneficial

What we offer

EPRO MALAYSIA SDN BHD is committed to providing a supportive and professional work environment. We offer competitive compensation packages, opportunities for professional development and career advancement, a collaborative workplace culture, and access to modern engineering facilities and tools. We value our employees' contributions and provide a safe and inclusive workplace where innovation and excellence are encouraged. Our company supports continuous learning and offers opportunities to expand your technical expertise within the mechanical engineering field.

About us

EPRO MALAYSIA SDN BHD is a forward-thinking engineering company based in Pekan Nanas, Johor, dedicated to delivering high-quality mechanical engineering solutions. We are committed to innovation, excellence, and customer satisfaction. Our team comprises skilled engineers and professionals who are passionate about driving technological advancement and creating value through engineering expertise. We work across diverse sectors and pride ourselves on our ability to tackle complex engineering challenges with creativity and precision.

Apply now

If you are a qualified Mechanical Engineer ready to make an impact, we would like to hear from you. Please submit your CV, a cover letter, and any relevant certifications or portfolio examples to our recruitment team. Join EPRO MALAYSIA SDN BHD and be part of an innovative engineering company committed to excellence and growth.

About the role

An organised and responsible Administrative Assistant to support the daily operations of our office.

Key responsibilities

• Handle general administrative and clerical duties

• Prepare quotations, invoices, and other documents

• Maintain proper filing of company records and documents

• Perform data entry and update records accurately

• Assist with staff attendance, claims and basic HR documentation

• Support management with day-to-day office tasks

• Perform other administrative duties as assigned

About you

• Good knowledge of Microsoft Word and Excel

• Able to communicate in English and Bahasa Malaysia

• Responsible, organised and willing to learn

• Able to work independently and as part of a team

• Previous administrative experience is an advantage

• Fresh graduates are welcome to apply

About the role

The incumbent will provide backend and operational support to the Enterprise Control Testing Team in Malaysia. The role focuses on documentation, data preparation, tracking, and administrative activities that enable analysts and senior analysts to execute control testing efficiently. The incumbent will report to Manager/Associate Director, ECT.

Working Hours : 9.00AM -6.00PM

What will you do?

Testing Administration Support

·       Support analysts and senior analysts by preparing testing templates, document request list, trackers, and standard documentation.

·       Assist in setting up workpapers and folders in line with team structure and naming conventions.

·       Ensure required documents are complete before review and flag missing or unclear items.

Evidence Management and Organization

·       Collect, label, and organize evidence received from control owners and contacts.

·       Perform completeness checks to confirm evidence aligns with testing requests.

·       Maintain orderly and traceable records to support internal reviews and audits.

Tracker and Dashboard Maintenance

·       Assist in updating status trackers, logs, and dashboards to reflect testing progress and outstanding items.

·       Ensure timelines, ownership, and status fields are kept current and accurate.

·       Support periodic reporting by compiling information from existing resources.

Process and Documentation Support

·       Update process documents, standard operating procedures and internal guides based on instructions from the team.

·       Assist in version control and document archiving to ensure materials remain current.

·       Help prepare meeting materials, agendas, or summaries when required.

Coordination and Follow-ups

·       Support follow-ups with stakeholders for outstanding documents or confirmations.

·       Track responses and maintain clear records of communications and outcomes.

·       Escalate delays or gaps to the assigned team member in a timely manner.

Operational and Administrative Support

·       Assist with scheduling meetings, managing shared mailboxes, or coordinating access request where needed.

·       Support onboarding or offboarding activities such as access request and checklist tracking.

·       Perform other operational tasks assigned to support team delivery.

Quality, Confidentiality and Conduct

·       Follow data handling, confidentiality, and information security requirements at all times.

·       Maintain accuracy and consistency in all updates and documentation.

·       Raise questions early when instructions are unclear or when issues are identified.

Interns are expected to be dependable, organized, and responsive during the internship period. The role requires attention to detail and the ability to follow instructions closely. Success in this role is measured by accuracy, timeliness, and reliability of support provided to the team.

Required:

• Currently pursuing a Bachelor’s degree in accounting, Finance, Actuarial Science or other Business-related fields.

Nice to have:

• Previous internship in accounting, finance, risk management, control testing or compliance.

Job Summary:

Are you a dynamic, persuasive communicator with a passion for sales? Join our vibrant team as a Tele-Marketing Executive and take your career to new heights! We are looking for a driven individual who excels in engaging potential clients and converting opportunities into successful sales. If you thrive in a fast-paced environment and are eager to contribute to a growing company, we want to hear from you!

Duties and Responsibilities

• Promote our products and services to prospective clients through outbound calls, emails and any other related medias.

• Articulate the unique benefits and features of our products or services to prospective clients with confidence and enthusiasm.

• Schedule appointment with potential prospects to meet our Relationship Manager to understand and explore our products and services further.

• Maintain and keep up to date records of prospects, calls, appointments, and useful information in CRM system with intention to provide excellent experiences.

Job Requirements

• Candidates must possess a minimum qualification at least SPM / O Level or equivalent.

• Minimum 1 year working experience in telemarketing / call center /customer service. Preference is given to those with sales experience in any financial products.

• Good command of Bahasa Malaysia and English in speaking and writing. 

• Excellent interpersonal skills with the ability to communicate with people at all levels.

• Excellence telephone etiquette, have a customer service mindset with strong focus on user experience.

• Dedicated, result oriented, positive, energetic and sales driven to achieve targets.

• Patience and love communicating with people all day.

• Team player, resourceful and strong relationship management.

• Demonstrates a strong determination to achieve goals and overcome challenges.

• Takes proactive steps and demonstrates initiative to take on tasks independently.

• Hard-working and diligence in carrying out responsibilities.

• A Goal Go-Getter to achieve objectives and meet targets.

• Curious and Hungry to succeed in their role.

• An enthusiastic learner to acquire new knowledge and skills.

• Additional benefits: attractive monthly incentives for achieving targets.

Additional benefits: attractive monthly incentives for achieving targets.

To help you succeed in your role, we will provide you with:

• Call scripts and templates to guide your communications for a consistent and effective messaging.

• Access to our Call Center System with auto dialler to ease your calling process for maximum efficiency.

• Trainings to enhance your communication skills and other relevant competencies through continuous learning and development.

We appreciate your talent: Benefits and Perks

• Competitive basic salary.

• Attractive annual performance bonus. Our rewards philosophy matches pay to performance, potential and work ethics.

• Insurance coverage for staff - Group Hospitalization, Group Term Life and Group Personal Accident.

• Other staff benefits such as Medical claims, Optical, Dental, Annual health screening, Company trips, Teambuilding activities, Wedding gifts, Child Birth gifts and many more.

• Large, modern, luxury, advanced and trendy office layout for your optimum safety, comfort and performance, prayer room, training room and a secure basement parking.

• Pantry service with beverage vending machine. Enjoy complimentary, barista-style refreshments, including a selection of Cappuccinos, Lattes, and Americanos available throughout the day

• We are committed to employee health, wellbeing and comfort – We provide ergonomic adjustable chairs and desks to support and promote good health and body posture. Ergonomic chairs and tables are highly adjustable to suit the natural position of your joints and body type to align your shoulders, provide hips and spine support, increased productivity, and enhanced employee comfort.

• Accelerate Your Career Growth - We offer a specialized sales skill assessment tool to evaluate your current skill set as part of upskilling your sales skill to better than ever. To help you advance, we offer structured mentoring and coaching programs intended to build leadership and management capabilities through real-world, on-the-job training. Furthermore, there are plenty of career growth opportunities and avenues to diversify into other roles within the company.

Where are we? Ideal Location

• Close to Putra LRT - Ampang Park Station (5 mins walk)

• Adjacent to MRT - Ampang Park Station (5 mins walk)

• Working day: 5-days work

• Surrounded by shopping centres - short walking distance to KLCC, Avenue K, Intermark and etc.

• Located on the ground floor of a 33 storey building with more than 10,000ft of work space.

Are you ready to apply your talent and elevate your working skills and experience? Click the ‘Apply Now’ and you are one step ahead to an outstanding career!

ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

JOB SCOPE:

1. Process and Production Management

• Ensure compliance with ISO procedures, quality standards, and operational efficiency.

• Oversee production processes, address quality issues, and assist in steam plant and wastewater treatment operations.

2. Maintenance and Equipment Oversight

• Develop and implement preventive maintenance schedules and policies.

• Supervise workshop staff, contractors, and ensure proper functioning of all mechanical and electrical equipment.

3. Inventory and Laboratory Operations

• Manage inventory levels, engineering stores, and ensure stock availability.

• Conduct and oversee product quality tests, equipment calibration, and maintain lab standards.

4. Environmental and Safety Compliance

• Oversee effluent treatment, environmental reporting, and ensure compliance with statutory requirements.

• Maintain workplace safety and a clean working environment.

5. Team and Resource Coordination

• Mobilize manpower, supervise team activities, and ensure operational goals are met efficiently.

• Provide support in training and guiding team members.

6. Reporting and Continuous Improvement

• Monitor and report on production, maintenance, and quality performance.

• Implement improvements and ensure compliance with management systems like ISO 9001 and MSPO SCCS.

Requirements:

• Bachelor’s degree in Engineering (Mechanical, Electrical, Chemical, or related fields).

• Fresh graduates in related fields are encouraged to apply; a minimum of 1-year experience is an added advantage.

• Knowledge of ISO 9001, MSPO SCCS, and safety standards (training will be provided if needed).

• Hands-on experience or internship in manufacturing or production is beneficial.

• Good leadership, problem-solving, and communication skills.

• Preferable with candidate that possess own transport and able to be in standby mode when needed.

• Good communication in English and Bahasa Melayu.