Main Responsibilities:

• Providing troubleshooting assistance for customer issues, account statuses, and relevant operation problems. (not first touch point for operation issue - will be escalation point)

• Support and Provide data, guides, paperwork, and reports to help the sales team

• Developing and monitoring performance indicators for low/small potential accounts

• Review pending orders and specific customer requests to ensure excellent customer service and customer experience

Position Requirements:

• Previous experience in a sales support or administrative role in the travel industry

• Strong communication and interpersonal skills

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software

• Ability to work independently and as part of a team

• Excellent organisational skills and attention to detail

• Customer-focused mindset with a positive attitude

Summary: We are looking for a Chemist to develop, maintain, and optimize production processes and formulations. In this role, you will help ensure consistent product quality, Right First Time performance, and stable, efficient production, while supporting continuous improvement and operator capability.
This position will be based in Nilai, Negeri Sembilan and reports to Senior Chemist.

Responsibilities:

• Develop and maintain customer-friendly products in line with Jotun R&D process guidelines by preparing, testing, and evaluating raw materials to ensure product performance and compliance with brand specifications and customer expectations.

• Prepare and release formulations for lab colour matching, RTLs, and new product production, including defined QC and process specifications with optimized process parameters.

• Update and revise formulations based on Group R&D instructions, guidelines, and latest technical updates.

• Improve efficiency by reducing the number of colour-matching cycles per sample, supporting routine operations in line with lead-time targets.

• Optimize product recipes to maintain local market competitiveness within regional and global R&D frameworks.

• Plan and coordinate RTL-related laboratory activities in collaboration with lab operators, providing on-the-job training, guidance, and technical leadership.

• Conduct and ensure testing in accordance with Jotun standards and international standards (ISO, ASTM, AAMA, Qualicoat, etc.).

• Provide technical support and work closely with maintenance teams to ensure smooth operations.

• Ensure incoming raw material quality in compliance with Group R&D process guidelines.

• Analyze raw materials and finished products to maintain consistent product quality delivered to customers.

• Support investigations into production deviations, quality issues, and customer complaints.

• Adhere to Jotun standards and ISO procedures to enhance consistency, traceability, and continuous improvement within the factory.

• Prepare and provide compliance documentation in line with regulatory and customer requirements.

What We Look For And What We Offer:

Qualifications:

• Bachelor's Degree (Chemistry or Chemical Engineering background) with minimum 1 to 3 years of relevant experience in Powder Coatings.

• Must be proficient in verbal and written English with a clear, precise and structured manner of communication. Proficiency in other languages will be an added advantage.

• Positive mindset and passionate about the work.

Personal qualities:

• Analysis & Judgment: quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments.

• Initiative & Responsibility: acts on own initiative, makes things happen and accepts responsibility for the results.

• Innovation: produces fresh and imaginative ideas and solutions; breaks away from tradition; promotes change and novelty

• Self-Development: is aware of own strengths and limitations and pursues learning and career development opportunities.

• Professional Expertise: demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.

• Systematic Approach: uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.

What we offer:

• We are a fast-growing paint and coatings company with proven financial success.

• Extensive opportunities for professional and personal development, through both on-the-job training and Jotun Academy.

• A professional and supportive work environment, focusing on continuous improvement and innovation.

• We are a value-driven organization where Loyalty, Care, Respect and Boldness are core to the culture and success of our organization.

• Flex medical includes Outpatient, health screening, dental and optical is provided.

• Performance bonus payout twice per year.

About the Role

Responsibilities :

• Keeping track and record of stocks, sales and purchases

• Preparing and arranging invoices, delivery order

• Filing of documents, scanning, faxing and arrangements

• Answering phone calls and general duties as assigned

• Liaising with service provides, export zones, shippers, courier companies

• Replying email enquiries and keeping record

• Preparing schedule and coordinate for the order processing and delivery arrangement

• Ability to work as part of a team and use own initiative where applicable

• Any ad-hoc assigned by supervisor

Requirements :

• Candidate must possess at least Secondary School Form 5, STPM Form 6/Pre-University/Diploma of any fields

• Proficient in MS Office Applications (i.e. Excel, Word, PowerPoint)

• Good co-ordination and communication skills

• Able to work in a fast-paced environment

• Able to commence work immediately or within short notice

• 5 days work week

All interested candidate, please send detailed CV, stating your current and expected salaries, reason for leaving and date of availability

We regret that only shortlisted candidates will be notified.

Senior Executive (ACSM Telemarketing)

Job Overview: This role will drive the business growth through strategic planning and execution by achieving sales targets, enhancing productivity, and fostering strong branch engagement and field support to ensure sustained profitability.

Job Description

• Develop and implementing AEON branch sales strategies to achieve business performance (I.e. to meet and exceed sales targets and revenue goals).

• Actively promote insurance products (i.e. Motor Insurance, Life, PA, etc.) at AEON branch channel and other alternative channels to improve insurance sales.

• Provide regular coaching and briefing to AEON branch staff for insurance business referrals.

• Assist in new partnerships or any new insurance schemes.

• Provide pre & post sales services to clients / business partners to improve a positive client experience.

• Prepare and share regular sales reports with relevant stakeholders in a timely manner.

• Maintain clear and effective communication with internal teams, superiors, other departments, branches, and management.

• Oversee the management of documents, applications, approvals, inquiries, and correspondence related to assigned accounts, ensuring adherence to given timelines.

Senior Executive (EW)

Job Overview: This role will be facilitating the B2B2C sales process, building strong relationships with both insurers and clients, driving new business, and delivering exceptional service to existing clients and partners.

Job Description

• Collaborate with product / marketing teams to execute integrated sales and marketing campaigns, aligning efforts to meet business development targets and expand brand presence.

• Leverage networking, referrals, digital marketing channels, and market research to generate leads and identify new client opportunities.

• Monitor and analyze market trends, customer needs, and competitor activities to optimize sales strategies and product positioning. Share key insights with the team to strengthen client communication and improve sales effectiveness.

• Prepare and analyze sales and marketing performance reports, providing actionable insights to optimize campaigns and enhance client engagement.

• Utilize CRM systems and marketing automation tools to track client interactions, streamline communication, and improve sales efforts.

• Build and maintain strong relationships with clients, partners, and insurers to ensure satisfaction and foster long-term business growth.

• Travel regularly to meet with clients and insurers as needed.

Job Requirement

• 2-5 years of experience in sales or business development, preferably in the Financial / Insurance sector. Comfortable in client-facing roles with a proactive attitude and eagerness to learn.

• Strong communication, interpersonal, and negotiation skills. Detail-oriented and results-driven, with the ability to manage multiple tasks effectively.

• Proficiency in English required. Knowledge of Mandarin, Cantonese, or other dialects is a plus.

• Bachelor’s degree in business, Insurance, Marketing, or a related field. Holding a Basic Certificate Course in Insurance and Takaful Broking (BCCITB) is a plus.

• Digital fluency with a solid understanding of digital marketing, social media platforms, and online lead generation techniques.

• Must possess a valid driver’s license and have access to personal transportation for frequent travel.

• Continuous learning mindset: Willingness to pursue additional certifications in sales, marketing, or insurance to enhance career development.

Responsibilities:

Job Description

1. To assist the immediate superior to support the applications systems of the Group;

2. To provide daily technical support to users and able to troubleshoot database and applications problems, including; routine backups, database administration and applications software such as Customer Onboarding system, Collection Management System, Debt Management System and Financing Management System;

3. Responsible for supporting, maintaining and optimizing applications operations by providing first level support to internal users;

4. Able to proactively initiate action plan to improve overall applications operational efficiency in accordance to company’s IT standards and policies;

5. To maintain / coordinate Group website related matters;

6. Ability to proactively follow up with the IT team members & vendors to ensure a quick resolution to all incidents encountered;

7. Ensure IT documentations are properly kept;

8. Ensure submissions of reports are completed timely and accurately.

Requirements:

1. Possess a Diploma/Bachelor’s Degree or Professional Degree in Computer Science / Information Technology, Engineering or equivalent;

2. Minimum 1 year relevant working experience preferably from financial service industry;

3. Knowledge in Oracle PL/SQL, MYSQL or Unix;

4. Strong organizational & analytical skills, comfortable with data analysis, and have the ability to understand and synthesize information from data;

5. Good in documentation preparation will an added advantage;

6. Web management, additional web application language skills and cloud knowledge would be added advantages;

7. Resourceful and able to work independently and as a team player;

8. A self-starter with proven initiatives to learn new technologies;

9. Mature thinking with good work attitude;

10. Good communication, verbal and written skills in English;

11. Applicants must be Malaysian Citizens & willing to work in KL.

12. Fresh graduate are encourage to apply.

Key Responsibilities:

ICT Support:

• Provide day-to-day technical support to staff for all ICT-related issues.

• Troubleshoot hardware, software, and network issues and provide solutions in a timely manner.

• Act as the primary point of contact for staff for ICT-related inquiries and support requests.

Network Configuration:

• Configure, maintain, and monitor local area networks (LAN), wide area networks (WAN), and wireless networks.

• Set up, configure, and troubleshoot network devices such as routers, switches, and firewalls.

• Perform routine network maintenance tasks to ensure network performance and security.

Hardware Configuration:

• Configure, install, and maintain computer hardware and peripheral devices (e.g., laptops, desktops, printers, etc.).

• Perform hardware diagnostics and repairs as necessary.

• Ensure hardware and software compatibility with organizational standards.

ICT Onboarding for New Staff:

• Set up laptops, desktops, and accounts for new staff members.

• Configure email, network access, and any required software applications for new hires.

• Assist with the onboarding process to ensure new staff are fully equipped with necessary ICT tools and systems.

System Monitoring and Maintenance:

• Regularly monitor and update software, antivirus, and security systems to ensure system integrity and security.

• Perform regular data backups and disaster recovery tasks.

Documentation:

• Maintain accurate records of all ICT setups, network configurations, and troubleshooting steps.

• Document and report recurring ICT issues and suggest improvements to the ICT infrastructure.

Collaboration and Training:

• Work with other departments to understand their ICT needs and provide tailored support.

• Train staff on basic ICT procedures, software usage, and troubleshooting techniques.