What to Do to Replace Your Lost SPM or STPM Certificate - Feature
23 Mar 2018

How to Replace Your Lost SPM or STPM Certificate (UPDATED)

Have you accidentally misplaced your SPM or STPM certificates and simply cannot recall where you last saw them?

Maybe you inadvertently dropped it the last time you brought it out. Or perhaps it was damaged due to unforeseen circumstances (e.g. spilt coffee, fire, flood, etc.).

So what can you do if your original certificate has been damaged or misplaced?

The answer? Simply get a replacement copy. Read on to find out how you can go about it.

Did You Know: Individuals whose SPM certificates were damaged, lost or misplaced during floods can get a free replacement if they can show proof that they were listed as flood victims before applying.

#1. Lost Your SPM Certificate? Here is What You Can Do

(a) Head to the Malaysian Examinations Syndicate (MES) in person

It is always best to head to the MES office located in Putrajaya in person if it’s convenient for you.

Not only you can get your questions answered on the spot, you can obtain the replacement copy almost immediately too!

If you’ve completed your SPM examination on or after 1994, then you should be able to receive your replacement copy within an hour. However, if you sat for SPM before 1994, you may need to wait at least 7 working days before you can receive your new copy as your information has not been digitised.

If you’re planning to go to the MES office in person, here’s what you need to do:

  • Fill up a form applying for a replacement SPM certificate. You can obtain the form from MES office or download the form online from MES website
  • Bring along your original identification card (IC) for verification purposes
  • Pay RM30 per replacement copy

And voilà, it’s as simple as that.

But what if you cannot make it in person?

Rest assured, you can nominate someone to apply for a replacement copy on your behalf.

On top of the completed application form and cash (RM30 per replacement copy), your nominee will need to bring along a Proxy or Nomination Letter, which is signed by you and a verified copy of your IC.

The opening hours of the MES office in Putrajaya is as below:

Mondays - Thursdays 8:15am – 4:30pm
Fridays8:15am – 12:00pm
2:45pm – 4:30pm
Office Hotline03-8884 3526 or 03-8884 3528

*The office is closed on weekends and public holidays

(b) Apply through post

What if Putrajaya is too far away and it’s too inconvenient for you to make a trip there? No worries, as you can apply for replacement copies of your SPM certificate through postage as well!

Similarly, you will need to:

  • Fill up a form applying for a replacement SPM certificate. The form is available at the MES office or downloadable online from the MES website
  • Attach a verified copy of your IC for verification purposes
  • Include the right amount payable to the Pengarah Peperiksaan (RM30 per replacement copy) in the form of a Bank Draft or Postal Order (personal cheque or cash will not be accepted)

Compile and mail all the required documents to the following address:

PENGARAH PEPERIKSAAN
Lembaga Peperiksaan
Kementerian Pendidikan Malaysia
Aras 11, Blok E11, Kompleks E
Pusat Pentadbiran Kerajaan Persekutuan
62604 Putrajaya
(U.P.: Sektor Pengurusan Dasar dan Perkembangan)

Pro Tip: You are encouraged to include a Pos Ekspres envelope with your address written on it so that it’s easy for your certificate to be sent to you.

Your application for a replacement SPM certificate through postage will take approximately 7 working days to process, excluding the delivery time. So do expect your replacement copy to arrive within 2 – 3 weeks.

#2. Lost Your STPM Certificate? Here’s What You Can Do

What about those of you who have lost another equally important piece of document – your STPM certificate?

Here’s how you can go about to get another replacement copy.

(a) Head to the Malaysian Examinations Council (MEC) in person

You can head over in person to the MEC office that’s located in Bandar Baru Selayang (not Putrajaya!) to replace your STPM certificate.

Important Note: The Malaysian Examinations Syndicate (MES) and the Malaysian Examinations Council (MEC) are 2 different entities. The MES is responsible for school-based assessments and examinations. On the other hand, the MEC was set up specifically to administer both STPM and MUET examinations.

To obtain a replacement copy of your STPM certificate in person, remember to bring along:

  • A copy of your STPM results slip (if any)
  • A verified copy of your IC
  • Completed application form requesting for a replacement STPM certificate
  • RM50 cash or in the form of a Postal Order addressed to the Ketua Eksekutif, Majlis Peperiksaan Malaysia (fee imposed for your replacement certificate

Cash is only accepted at the MEC office counter before 3:00pm. Otherwise, you’ll need to obtain an RM50 Postal Order.

Similarly, you can also nominate someone to apply for a replacement certificate on your behalf. All you need to do is to fill in the details of your nominee accordingly in your application form and remind your nominee to bring along his or her original IC for verification purposes.

If all is well, your replacement STPM certificate should be ready after 2 hours.

The opening hours of the MEC office in Selangor is as below:

Mondays – Fridays8:00am – 1:00pm
2:00pm – 4:00pm
Office Hotline03-6126 1600

*The office is closed on weekends and public holidays

(b) Apply through post

Of course, you can also apply for a replacement STPM certificate by post!

Application through post will require the following documents:

  • A copy of your STPM results slip (if any)
  • A verified copy of your IC
  • Completed application form requesting for a replacement STPM certificate
  • RM50 Postal Order addressed to the Ketua Eksekutif, Majlis Peperiksaan Malaysia
  • A self-addressed envelope measuring 38cm x 26cm with a postage stamp of RM2.00 and a Registered Post Bar Code (Pos Daftar) at RM1.70

Post all the documents mentioned above to the following address:

Ketua Eksekutif
Majlis Peperiksaan Malaysia
Bangunan MPM, Persiaran 1
Bandar Baru Selayang
68100 Batu Caves
Selangor Darul Ehsan
(u.p. Setiausaha Bahagian Pengendalian STPM dan MUET)

Your replacement STPM certificate will be processed and posted 1 day after receiving your application if done by post. You can expect your replacement certificate to arrive in your mailbox within 1 – 2 weeks.

It’s highly advisable for you to apply for your replacement certificate by going to the respective offices in person to prevent the risk of losing your replacement certificate during delivery, the lengthy delivery time and the hassle of lodging a police report.

Remember that your SPM and STPM certificates are both important pieces of document. So, make sure to keep them in a safe and secure place with your other essential documents.

Now that you know how to get your exam certificates replaced, here’s a step-by-step guide to hunting the best college.

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